Are you passionate about hospitality and delivering magic guest service?
This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.
We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We now have an exciting opportunity for a Casual Conference and Events Assistant to join our Conference and Events department.
As a Casual Conference and Events Assistant you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:
- To be welcoming and approachable to all guests visiting the restaurant, ensuring that Park Regis etiquette standards are used when greeting and seating guests.
- To make guest reservations and book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
- Set tables according to event or service type, ensuring that Park Regis standards are met.
- To clear tables within the allocated time given causing minimal disruptions to present guests using the restaurant facilities.
- To serve food courses and beverages to guests following the Park Regis etiquette standards.
- To regularly communicate with the Kitchen team in regards to product availability, the length of wait, recook orders and menu questions.
- To inform the Kitchen team of any guest dietary requirements and allergies or any other special menu requests.
- To be knowledgeable of chef specials and a brief understanding of all dishes on the menu in order to provide recommendations and ingredients advice.
- Strict adherence to hygienic food and beverage handling procedures.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!
We Evolve – You Evolve – We Grow Together
#J-18808-Ljbffr
Casual Conference & Events Assistant in Birmingham employer: Switch Hospitality Management Ltd.
At The Queens Hotel and Spa, we pride ourselves on fostering a vibrant work culture where every team member is valued and empowered to deliver exceptional guest service. Our commitment to employee growth is reflected in our personalised training plans and a range of benefits including meals on duty, life insurance, and exciting staff events, all designed to create a supportive and enjoyable workplace. Join us in Birmingham, where your passion for hospitality can truly shine in an inclusive environment that celebrates diversity and encourages personal development.
Contact Details:
Switch Hospitality Management Ltd. Recruitment Team
