Service Delivery Agent
Portsmouth
Whether you have previous experience or not - we will have a role for you!
THE ROLE
As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch's management processes.
Location - Portsmouth
MAIN DUTIES
- Deliver and collect vehicles from various locations
- Identify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedure
- Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
- Accurately and clearly complete fuel sheets
- Debowse vehicles as instructed, adhering to safety guidelines
- Clean vehicles thoroughly to meet company standards and customer requirements
- Undertake security checks and verify rental documentation as required
- Complete any necessary paperwork
- Comply with all Switch vehicle procedures
- Communicate accurately and appropriately, both verbally and in writing
- Drive carefully and considerately
- Dress according to company uniform standards, maintaining a clean and smart appearance
- Act as an ambassador of the company, promoting company interests at all times
SKILLS, EXPERIENCE, AND QUALIFICATIONS
- Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
- Flexibility: Exhibits a flexible approach to working hours, rotas and locations
- Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
- Communication Skills and customer service orientated
- Organisational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
- Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.
BENEFITS
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to work schemes
- Discounted car hire rates
- Friendly and supportive working environment
We'd love to have you on board.
We regularly update our openings with new opportunities.
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