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- Tasks: Install, maintain, and repair high-end printing systems across the UK.
- Company: Join swissQprint, a leader in digital printing innovation since 2007.
- Benefits: Competitive salary, performance bonuses, company car, and private medical insurance.
- Other info: Exciting travel opportunities and career growth in a dynamic environment.
- Why this job: Be part of a global team delivering top-notch customer support and technology.
- Qualifications: Technical troubleshooting skills and a valid UK driver’s licence required.
The predicted salary is between 30000 - 40000 £ per year.
swissQprint develops and manufactures high-end UV flatbed and roll to roll printers. Since 2007 the Swiss company has been a driver of innovation in digital printing technology. By joining swissQprint you will be part of a global team that creates value for customers in over 40 countries with industry leading technology.
We are looking for a Field Service Technician in the South East of England to join our team of experienced service technicians to establish swissQprint UK as a centre of service support excellence. As a Field Service Technician, you’ll play a key role in supporting our customers by installing, maintaining, and repairing swissQprint systems across the UK.
This is a hands-on, customer-facing role suited to someone with strong technical troubleshooting skills and a passion for delivering first-class support. You'll be based in the South-East and regularly travel to customer sites, with occasional overnight stays.
You will also work closely with our service and sales teams to ensure smooth installations, efficient servicing, and outstanding customer experiences.
- Performing routine maintenance and technical repairs.
- Providing remote support via phone, email, and TeamViewer.
- Diagnosing and resolving hardware, electrical, and software-related issues.
- Supporting on-site customer training and usage guidance.
- Completing administrative tasks such as service reports and CRM updates.
Previous experience in a field service or technical support role (desirable but not essential).
Background in large format printer installation/maintenance (desirable but not essential).
A valid UK driver’s licence (essential).
Willingness to travel across the UK, with occasional overnight stays.
Competitive salary with performance-based bonus.
Company car and all travel expenses covered.
Private medical insurance (BUPA).
Group Life Assurance and Income Protection.
The opportunity to represent a premium brand known for reliability and precision.
Technicus/service monteur employer: swissQprint UK
Contact Detail:
swissQprint UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technicus/service monteur
✨Tip Number 1
Network like a pro! Reach out to your connections in the printing industry or related fields. Attend local events or workshops where you can meet potential employers and showcase your skills.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to field service roles. We recommend setting up mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your troubleshooting skills! During interviews, share specific examples of how you've resolved technical issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at swissQprint.
We think you need these skills to ace Technicus/service monteur
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining swissQprint and contributing to our mission of service excellence.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any technical troubleshooting skills or customer service roles. We love seeing how your background aligns with what we do at swissQprint!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at swissQprint UK
✨Know Your Tech
Brush up on your technical knowledge related to large format printers and troubleshooting. Be ready to discuss specific issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've delivered excellent support in previous positions. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would approach common issues with printers or installations, and be prepared to explain your thought process clearly.
✨Demonstrate Your Team Spirit
This role involves working closely with service and sales teams. Share examples of how you've collaborated with others in the past, and express your enthusiasm for being part of a team that values service excellence.