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- Tasks: Install, maintain, and repair high-end printing systems across the UK.
- Company: Join swissQprint, a leader in digital printing technology since 2007.
- Benefits: Competitive salary, performance bonuses, company car, and private medical insurance.
- Other info: Exciting travel opportunities and career growth in a dynamic environment.
- Why this job: Be part of a global team delivering top-notch service and support.
- Qualifications: Technical troubleshooting skills and a valid UK driver’s licence required.
The predicted salary is between 30000 - 40000 £ per year.
swissQprint develops and manufactures high-end UV flatbed and roll to roll printers. Since 2007 the Swiss company has been a driver of innovation in digital printing technology. By joining swissQprint you will be part of a global team that creates value for customers in over 40 countries with industry leading technology.
We are looking for a Field Service Technician in the South East of England to join our team of experienced service technicians to establish swissQprint UK as a centre of service support excellence. As a Field Service Technician, you’ll play a key role in supporting our customers by installing, maintaining, and repairing swissQprint systems across the UK.
This is a hands-on, customer-facing role suited to someone with strong technical troubleshooting skills and a passion for delivering first-class support. You'll be based in the South-East and regularly travel to customer sites, with occasional overnight stays.
You will also work closely with our service and sales teams to ensure smooth installations, efficient servicing, and outstanding customer experiences.
- Performing routine maintenance and technical repairs.
- Providing remote support via phone, email, and TeamViewer.
- Diagnosing and resolving hardware, electrical, and software-related issues.
- Supporting on-site customer training and usage guidance.
- Completing administrative tasks such as service reports and CRM updates.
Previous experience in a field service or technical support role (desirable but not essential).
Background in large format printer installation/maintenance (desirable but not essential).
A valid UK driver’s licence (essential).
Willingness to travel across the UK, with occasional overnight stays.
Competitive salary with performance-based bonus.
Company car and all travel expenses covered.
Private medical insurance (BUPA).
Group Life Assurance and Income Protection.
The opportunity to represent a premium brand known for reliability and precision.
Technician/ onderhouds-/ storingsmonteur employer: swissQprint UK
Contact Detail:
swissQprint UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician/ onderhouds-/ storingsmonteur
✨Tip Number 1
Get to know the company inside out! Research swissQprint's products and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments! Since this role is all about technical troubleshooting, brush up on your skills. Practise common repair scenarios or maintenance tasks to show off your expertise during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role at swissQprint.
We think you need these skills to ace Technician/ onderhouds-/ storingsmonteur
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Technician role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical troubleshooting skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering first-class support and how you can contribute to our team at swissQprint. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples of how you've diagnosed and resolved technical issues in the past. We’re looking for someone who can think on their feet and tackle challenges head-on, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at swissQprint UK
✨Know Your Tech
Brush up on your technical knowledge related to large format printers and troubleshooting. Be ready to discuss specific issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Customer Service Skills
Since this role is customer-facing, prepare examples of how you've delivered excellent support in previous positions. Highlight any experiences where you trained customers or provided remote assistance, as this will demonstrate your ability to enhance customer satisfaction.
✨Be Ready to Travel
Understand that this job involves travel across the UK. Be prepared to discuss your flexibility and willingness to stay overnight when necessary. Mention any previous experiences that required travel, as it shows you're comfortable with the demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about swissQprint's technology and service approach. This not only shows your interest in the company but also gives you a chance to assess if their values align with yours. It’s a great way to engage with the interviewers and leave a lasting impression.