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- Tasks: Deliver engaging training sessions and support new employees at various airport stations.
- Company: Join Swissport UK & Ireland, a leader in airport services and training.
- Benefits: Enjoy flexible shifts, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact by shaping the future of airport operations and enhancing safety standards.
- Qualifications: Experience in coaching and training, strong leadership skills, and proficiency in digital tools required.
- Other info: This role offers a mix of training and operational duties, perfect for dynamic individuals.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Regional Training Officer-Lite
Reporting to: Regional Training Manager
Contract: Permanent.
As a Regional Training Officer – Lite, you will deliver high-quality training across various airport stations within your region. You’ll report to the Regional Training Manager during the training season (1 November – 30 April), and return to operational duties at your base station during the operational season (1 May – 31 October). These dates may flex depending on business needs.
You’ll facilitate classroom and practical sessions, guide new employees through onboarding and upskilling, and support station compliance through robust training practices. During your initial six months in training, you’ll be supported by Regional Training Coordinators (RTCs). Thereafter, support shifts to the local station while you resume operational responsibilities.
Responsibilities
Training Season (November – April):
- Deliver training per the regional plan aligned with Swissport UK & Ireland policies
- Adapt to flexible shifts to support flight volume-based training needs
- Maintain continuous professional development records
- Mentor and upskill new and existing On-the-Job Coaches (OJCs)
- Oversee station induction programmes
- Monitor safety compliance and operational standards
- Ensure accuracy in training records and administration
- Participate in team meetings and uphold PPE standards
- Contribute to training quality assurance, safeguarding, and audit activities
- Liaise regularly with RTCs and station trainers to execute station training plans
Operational Season (May – October):
- Resume duties at your base station while maintaining readiness to deliver ad-hoc training if required
- Compliance with safety-critical and business training
- Observations and feedback of training delivery
- Qualification standards and safeguarding outcomes
Qualifications
- Proven experience in both coaching and delivering training
- Strong leadership in high-pressure, regulated environments
- Excellent people and organisational skills
- Proficiency in Microsoft Office and digital tools
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Regional Training Officer-Lite employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Training Officer-Lite
✨Tip Number 1
Familiarise yourself with Swissport UK & Ireland's training policies and procedures. Understanding their specific training methodologies will help you align your approach during interviews and demonstrate your commitment to their standards.
✨Tip Number 2
Highlight any previous experience in high-pressure environments, especially in training or coaching roles. Be ready to share specific examples of how you've successfully managed training sessions or mentored others under challenging circumstances.
✨Tip Number 3
Showcase your organisational skills by discussing how you manage training records and compliance documentation. Being able to articulate your methods for maintaining accuracy and thoroughness will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your proficiency with digital tools and Microsoft Office. Since these skills are essential for the role, having examples of how you've used these tools effectively in past training scenarios will strengthen your application.
We think you need these skills to ace Regional Training Officer-Lite
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Regional Training Officer-Lite position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in coaching and delivering training. Provide specific examples of how you've successfully managed training in high-pressure environments, as this is crucial for the role.
Showcase Leadership Skills: Demonstrate your leadership abilities by including instances where you have mentored or upskilled others. This could be through formal training sessions or informal guidance, showcasing your capability to lead in a regulated environment.
Proofread Your Application: Before submitting your application, ensure that it is free from grammatical errors and typos. A polished application reflects your attention to detail, which is essential for maintaining training records and compliance.
How to prepare for a job interview at Swissport
✨Know the Training Landscape
Familiarise yourself with the training processes and policies of Swissport UK & Ireland. Understanding their approach to training and compliance will help you demonstrate your alignment with their values during the interview.
✨Showcase Your Coaching Experience
Prepare specific examples from your past experiences where you've successfully coached or trained others. Highlight your ability to adapt your training style to different learning needs, as this is crucial for the role.
✨Demonstrate Leadership Skills
Be ready to discuss situations where you've taken charge in high-pressure environments. Emphasise your leadership qualities and how they can contribute to maintaining safety and operational standards.
✨Engage with Questions
Prepare thoughtful questions about the training programmes and operational challenges faced by the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
