Dispatch Agent (Operations) - PART TIME - UK in Newcastle upon Tyne

Dispatch Agent (Operations) – PART TIME – UK

Location: Newcastle Airport, Newcastle Upon Tyne, England, United Kingdom

Job Details:

• Contract: Part Time Fixed Term until 31st October 2025
• Hours: 30 hours per week, Monday–Sunday shift work
• Salary: £11.67 per hour, 1.5% increase after probation
• Company: Swissport

About Swissport:

Swissport is an award‑winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Dispatch Agent with Swissport, you will coordinate the movement of cargo and ensure timely and accurate dispatch of shipments to their designated destinations.

Key Responsibilities

• Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
• Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
• Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
• Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
• Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
• Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
• Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.

Qualifications

• Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
• Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
• Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
• Strong organizational skills and the ability to prioritize tasks in a fast‑paced environment.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Valid FULL UK MANUAL driver’s license and ability to operate vehicles airside in compliance with airport regulations.

Benefits

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking while at work.
• Employee discounts on travel and retail products.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you’re seeking a flexible part‑time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.