Airside Ramp Team Leader-Newcastle Airport in Newcastle upon Tyne

Airside Ramp Team Leader – Newcastle Airport

Swissport, Newcastle upon Tyne, England, United Kingdom

Pay: £15.44 per hour

Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us!

Responsibilities

• Supervise/allocate tasks including reporting absences and overtime.
• Plan and deploy resources to ensure rosters meet customer and operational requirements.
• Develop an open feedback culture by managing the performance of employees and ensuring workplace standards are maintained.
• Ensure compliance with all Swissport corporate safety and security procedures to meet/exceed regulatory standards.
• Maintain up-to-date manuals and documentation as required.
• Build and maintain relationships with customers and Airport Authorities.
• Encourage consistency and collaboration by ensuring clear communication at all levels. This includes staff briefings, shift handover meetings, one-to-ones, and completion of relevant reports.
• Ensure compliance with Swissport SOPs and policies.
• Ensure maximum efficiency in the operation of inbound and outbound flights.
• Resolve conflict and irregularities and take appropriate action.
• Responsible for maintenance of assigned equipment and materials.
• Contribute/assist with local emergency plans.
• Other duties as assigned.

Qualifications and Competencies

• Flexible to work a variety of shifts (days, evenings, nights, weekends, public holidays).
• Ability to speak and understand English.
• Ability to travel to the airport when public transport is not available.
• Ability to follow processes and procedures, applying a flexible approach when required.
• Willingness to work in inclement weather.
• Able to work in a manual environment and lift up to 32 kg throughout a shift if required.
• Able to work as part of a team in a challenging environment.
• Previous experience working in an aviation environment (desired).
• Experience leading teams.
• Excellent organisational and planning skills.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office.
• Full driving licence.

Career Progression

• Satisfactory completion of three years continuous service typically.
• Attainment of competency in all basic, intermediate and advanced tasks and duties.
• Understanding and acceptance of additional duties and responsibilities associated with seniority of this role.
• Demonstrating competent supervisory skills and/or attending relevant supervisory skills course(s).
• Further progression/promotion – subject to successful application to job vacancies arising.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Airlines and Aviation

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