Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate cargo movement and ensure timely dispatch of shipments at Edinburgh Airport.
- Company: Join Swissport, a leading provider of ground and air cargo services worldwide.
- Benefits: Enjoy employee discounts, wellness initiatives, and career advancement opportunities.
- Why this job: Be part of a dynamic team delivering excellence in aviation operations with a focus on customer service.
- Qualifications: Previous experience in ground operations is a plus; strong communication and organisational skills required.
- Other info: Flexible shifts available; must have a valid UK manual driver's license.
The predicted salary is between 25000 - 35000 £ per year.
Company: Swissport
Location: Edinburgh Airport
Contract Type: Full Time
Hours: 37.5 hours per week, between Monday – Sunday (shift work)
Salary: £12.41 per hour
About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role: As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Key Responsibilities:
- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
Qualifications:
- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
- Access to Employee Assistance Programme and wellness initiatives.
- Comprehensive training and development programmes.
- Free onsite parking whilst at work.
- Employee discounts on travel and retail products.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
Dispatch Agent (Operations) - FULL TIME - UK employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Agent (Operations) - FULL TIME - UK
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Dispatch Agent. Understanding the nuances of cargo coordination and aircraft turnaround will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with current or former employees at Swissport or in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Highlight any previous experience you have with aviation safety regulations and ground operations. Be prepared to discuss specific examples that demonstrate your knowledge and skills in these areas during the interview.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts. Since this role requires adaptability, emphasising your availability for early mornings, evenings, and weekends can make you a more attractive candidate.
We think you need these skills to ace Dispatch Agent (Operations) - FULL TIME - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aircraft ground operations or similar roles. Emphasise skills like communication, organisation, and any specific knowledge of aviation safety regulations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Dispatch Agent role at Swissport. Mention why you are interested in working for them and how your skills align with their requirements.
Highlight Relevant Experience: In your application, clearly outline any previous experience with cargo handling, weight and balance calculations, or liaising with stakeholders. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Swissport
✨Know Your Role
Familiarise yourself with the responsibilities of a Dispatch Agent. Understand the importance of paperwork, communication with flight crews, and the need for efficiency in aircraft turnaround times.
✨Demonstrate Communication Skills
Prepare to showcase your communication abilities. Be ready to discuss how you would liaise with various stakeholders, as effective communication is crucial in this role.
✨Highlight Relevant Experience
If you have previous experience in ground operations or ramp handling, make sure to highlight it. Discuss specific situations where you successfully managed tasks under pressure.
✨Show Flexibility and Adaptability
Be prepared to talk about your availability for varied shifts and how you handle changing priorities. This role requires flexibility, so demonstrating your adaptability will be key.
