Dispatch Agent (Operations) - FULL TIME - Heathrow Airport
Dispatch Agent (Operations) - FULL TIME - Heathrow Airport

Dispatch Agent (Operations) - FULL TIME - Heathrow Airport

London Full-Time No home office possible
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Dispatch Agent (Operations) – FULL TIME – Heathrow Airport

Join to apply for the Dispatch Agent (Operations) – FULL TIME – Heathrow Airport role at Swissport

Dispatch Agent (Operations) – FULL TIME – Heathrow Airport

Join to apply for the Dispatch Agent (Operations) – FULL TIME – Heathrow Airport role at Swissport

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Job Title: Dispatch Agent (Operations)

Company: Swissport

Location: Heathrow Airport

Contract Type: Full Time

Hours: 37.5 hours per week, between Monday – Sunday (shift work)

Salary: £17.60 per hour

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.

Responsibilities

Key Responsibilities:

  • Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
  • Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
  • Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
  • Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
  • Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
  • Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
  • Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.

Qualifications

Qualifications:

  • Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
  • Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
  • Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
  • Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
  • Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
  • Valid FULL UK MANUAL driver\’s license and ability to operate vehicles airside in compliance with airport regulations.

Benefits:

  • Access to Employee Assistance Programme and wellness initiatives.
  • Comprehensive training and development programmes.
  • Free onsite parking whilst at work
  • Retirement savings plan with employer contributions.
  • Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Airlines and Aviation

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Contact Detail:

Swissport Recruiting Team

Dispatch Agent (Operations) - FULL TIME - Heathrow Airport
Swissport

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