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- Tasks: Coordinate cargo movement and ensure timely dispatch of shipments at Gatwick Airport.
- Company: Join Swissport, a leading provider of ground and air cargo services worldwide.
- Benefits: Enjoy wellness initiatives, employee discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team delivering excellence in aviation operations and customer service.
- Qualifications: Previous experience in ground operations is a plus; strong communication and organisational skills required.
- Other info: Flexible shifts available, including weekends and holidays; valid UK manual driver's license needed.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Company: Swissport
Location: Gatwick Airport
Contract Type: Full Time
Hours: 37.5 hours per week, between Monday – Sunday (shift work)
About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role: As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Responsibilities
- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
Qualifications
- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
- Access to Employee Assistance Programme and wellness initiatives.
- Comprehensive training and development programmes.
- Free onsite parking whilst at work.
- Employee discounts on travel and retail products.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
Dispatch Agent (Operations) - FULL TIME - Gatwick Airport employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Agent (Operations) - FULL TIME - Gatwick Airport
✨Tip Number 1
Familiarise yourself with the specific operations at Gatwick Airport. Understanding the airport's layout, procedures, and key stakeholders will give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with current or former employees of Swissport. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your knowledge of aviation safety regulations and aircraft loading procedures. Being well-versed in these areas will not only boost your confidence but also demonstrate your readiness for the responsibilities of a Dispatch Agent.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to work under pressure. Think of examples from past experiences where you've successfully managed multiple tasks or tight deadlines, as this is crucial for the role.
We think you need these skills to ace Dispatch Agent (Operations) - FULL TIME - Gatwick Airport
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dispatch Agent at Swissport. Familiarise yourself with the key tasks mentioned in the job description, such as coordinating cargo movement and managing aircraft turnaround.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in ground operations or ramp handling. Emphasise skills like communication, organisation, and your ability to work in a fast-paced environment, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that relate to the job requirements, such as your knowledge of aviation safety regulations or your ability to manage multiple tasks efficiently.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in the aviation industry.
How to prepare for a job interview at Swissport
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Dispatch Agent. Understand aircraft loading procedures, weight and balance calculations, and aviation safety regulations. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As a Dispatch Agent, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will highlight your ability to work well with others and manage operational requirements.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks in a fast-paced environment. Share specific examples from your past experiences where you successfully managed multiple responsibilities, ensuring efficiency and adherence to schedules.
✨Flexibility is Key
Since the role requires working varied shifts, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experience you have with shift work or flexible hours to show you're a good fit for the operational demands.
