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- Tasks: Be the friendly face of Swissport, managing reception and admin tasks at Stansted Airport.
- Company: Join a leading aviation company with a focus on customer service.
- Benefits: Full-time hours with a unique shift pattern and opportunities for growth.
- Why this job: Make a difference by providing exceptional service to visitors in a dynamic environment.
- Qualifications: Strong communication skills and a willingness to learn are essential.
- Other info: Perfect for those looking to kickstart their career in the aviation industry.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Cargo Administrator and Receptionist role at Swissport.
The role is based at Swissport Cargo Stansted Airport. You will be the first point of contact in the reception area for all visitors to the Swissport Cargo station at Stansted Airport and play an important role in maintaining organisation. You will deal with all requests in a professional and efficient manner and deliver an exceptional experience for all visitors while providing effective local administrative support. The position is full-time (18:45 to 06:00 – 4 shifts on / 4 shifts off).
Responsibilities
- Dealing with customers, both face to face and on the phone
- Cash invoicing
- Data entry into Excel spreadsheets & internal systems
- Processing documents for deliveries and collection
- Greeting clients and visitors, sorting post, filing etc.
- Comply with all relevant legislation as well as airport authority and carrier security requirements
- Comply with Swissport Standard Operating Procedures (SOPs)
- Operate any necessary machinery
Qualifications
- Ability to speak and understand the English language
- Flexible to work a variety of shifts (days, evenings, nights, weekends, and public holidays)
- Ability to travel to the airport at times where public transport is not available
- Excellent communication skills (written and verbal)
- Must be IT literate and able to learn airline-specific computer systems
- Ability to follow processes and procedures and apply a flexible approach when required
- Willingness to work in inclement weather if required
- Able to demonstrate good customer service
- Commitment to continuous improvement
- Self-motivated and able to work independently
- Previous experience working in an aviation environment is desirable
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: Airlines and Aviation
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Cargo Administrator and Receptionist employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Administrator and Receptionist
✨Tip Number 1
Make sure you know the ins and outs of Swissport and the role you're applying for. Research their values and what they stand for, so you can show them you're a perfect fit when you get that interview.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to engage with visitors confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Don’t forget to highlight your flexibility in working hours during interviews. The role requires shifts at odd times, so showing you're up for it will definitely work in your favour!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen on joining the team.
We think you need these skills to ace Cargo Administrator and Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role that involves customer interaction.
Tailor Your Application: Make sure to tailor your application specifically for the Cargo Administrator and Receptionist role. Highlight your relevant experience and skills, like your communication abilities and IT literacy, to show us you're the perfect fit for the job.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Swissport
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Cargo Administrator and Receptionist. Familiarise yourself with tasks like cash invoicing, data entry, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more comfortable when discussing your experience and how it relates to the job.
✨Showcase Your Flexibility
The job requires working various shifts, so be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or worked under pressure. This will demonstrate your willingness to meet the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific challenges faced by the Cargo Administrator and Receptionist. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
