Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch service to passengers and assist with check-in and luggage handling.
- Company: Global aviation services company with a focus on customer satisfaction.
- Benefits: Employee discounts, comprehensive training, and career advancement opportunities.
- Why this job: Join a dynamic team at Edinburgh Airport and make a difference in passenger experiences.
- Qualifications: Prior customer service experience and excellent communication skills required.
- Other info: Flexible hours including weekends, perfect for students seeking part-time work.
The predicted salary is between 11 - 16 £ per hour.
A global aviation services company is seeking a part-time Customer Service Agent in Edinburgh Airport. This role requires delivering excellent service to passengers, assisting with check-in and luggage handling, and resolving inquiries effectively.
Ideal candidates will have:
- Prior customer service experience
- Excellent communication skills
- The ability to work flexible hours including weekends
This position offers a fixed-term contract with benefits such as employee discounts, comprehensive training, and career advancement opportunities.
Airport Passenger Support Agent — Part-Time employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Support Agent — Part-Time
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the aviation industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Passenger Support Agent. This will help you feel more confident during interviews and show that you're ready to tackle any situation.
✨Tip Number 3
Be flexible with your availability! Since this role requires working weekends and varied hours, make sure to highlight your willingness to adapt your schedule. Employers love candidates who can fit into their needs.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace the application process. Plus, it shows you’re serious about joining our team at Edinburgh Airport!
We think you need these skills to ace Airport Passenger Support Agent — Part-Time
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Airport Passenger Support Agent. Mention specific skills that match the job description, like communication and flexibility.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Swissport
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences and how you handled difficult situations. Think of specific examples that showcase your ability to assist customers effectively.
✨Familiarise Yourself with the Role
Take some time to understand what an Airport Passenger Support Agent does. Research common tasks like check-in procedures and luggage handling. This will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Flexibility Questions
Since the job requires flexible hours, be prepared to discuss your availability. Think about how you can accommodate weekend shifts and any other scheduling needs. Showing that you're adaptable will impress the interviewers.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
