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- Tasks: Supervise aircraft cleaning operations and support management at East Midlands Airport.
- Company: Join Swissport, a dynamic leader in airport services with a vibrant team atmosphere.
- Benefits: Enjoy competitive pay, flexible hours, and the excitement of working in an airport environment.
- Why this job: Be part of a crucial team ensuring high standards and customer satisfaction in aviation.
- Qualifications: 2 years of supervisory experience and a background in cleaning or aviation required.
- Other info: Must be flexible with shifts and able to work in various weather conditions.
Aircraft Cleaning Supervisor (Nights Only)
East Midlands Airport
Contract: Permanent
Pay: £14.41 per hour
Hours: 37.5 hours per week
Must be fully flexible and able to work a varied shift pattern (days, evenings, nights, weekends, and holidays).
Must have previous cleaning experience.
Working at Swissport offers a dynamic environment with many faces and never a dull moment. If you enjoy working with people, join us! As an Aircraft Services Supervisor, you will play a vital role in our airport operation.
You will support and deputise for the Duty Manager / Station Manager to manage the daily cleaning operations at the airport, ensuring customer requirements are met and exceeded within budget. Maintaining high standards through close customer contact and team management is essential. Health and Safety policies, Ramp Awareness, Training, and Operational Excellence are key aspects of this role.
Responsibilities
- Deputise for the Duty Manager / Station Manager as required.
- Supervise the daily operations at your airport.
- Review operational performance, staffing, and structure daily, reporting issues to the Duty Manager / Station Manager.
- Maintain regular customer contact locally, ensuring issues are addressed proactively, referring to management when necessary.
- Liaise with the management team on operational delays, incidents, and additional work.
- Complete relevant administration duties as required by Head Office.
- Support, supervise, and develop staff, identifying training needs and conducting training as appropriate.
- Ensure compliance with ISO Quality Standards and all relevant legislation and security requirements.
- Follow Swissport Standard Operating Procedures (SOPs).
- Maintain high standards of safety and security at all times.
- Perform other duties as assigned.
The list of duties is not exhaustive and may vary depending on location and customer requirements.
Qualifications and Competencies
- Minimum of 2 years staff supervision experience.
- Proven experience in cleaning, aviation, ground handling, or similar industry.
- Knowledge of aviation operations and relevant operational skills.
- Good communication, man management, and customer service skills.
- Ability to control stock and work under pressure, using initiative.
- Physical fitness to work in confined spaces and lift heavy weights.
- Meet security requirements to CRC / CTC levels.
- Proficiency in English; additional languages are a plus.
- Ability to travel to the airport, sometimes without public transport.
- Ability to follow processes, procedures, and adapt flexibly.
- Willingness to work in inclement weather and in manual environments.
- Teamwork skills in a fast-paced environment.
- Full driving license with two years\’ experience and ability to pass airport driving tests.
- Previous aviation experience is desirable.
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Aircraft Night Clean Supervisor-East Midlands Airport employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aircraft Night Clean Supervisor-East Midlands Airport
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and standards used in the aviation industry. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with current or former employees of Swissport or similar companies. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail. Be ready to share specific examples of how you've managed teams, resolved conflicts, and ensured compliance with safety standards.
✨Tip Number 4
Showcase your flexibility and willingness to work varied shifts. Highlight any past experiences where you've successfully adapted to changing schedules or worked under pressure, as this is crucial for the role.
We think you need these skills to ace Aircraft Night Clean Supervisor-East Midlands Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning and staff supervision. Emphasise any previous roles in aviation or ground handling, as well as your ability to manage teams effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your skills in managing operations and maintaining high standards of safety and customer service.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability for varied shifts, including nights, weekends, and holidays. This shows your commitment to meeting the job's demands.
Showcase Communication Skills: In your application, provide examples of how you've successfully communicated with customers and managed teams in past roles. Good communication is key in this position, so highlight any relevant experiences.
How to prepare for a job interview at Swissport
✨Showcase Your Cleaning Experience
Make sure to highlight your previous cleaning experience during the interview. Discuss specific roles you've held and the responsibilities you managed, especially in a supervisory capacity. This will demonstrate your capability to handle the demands of the Aircraft Night Clean Supervisor position.
✨Emphasise Team Management Skills
Since this role involves supervising staff, be prepared to discuss your team management skills. Share examples of how you've supported and developed your team in past roles, and how you identify training needs. This will show that you can effectively lead a team in a dynamic environment.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety policies relevant to the aviation industry. Be ready to discuss how you have implemented these protocols in previous jobs. This knowledge is crucial for maintaining high standards of safety and security at the airport.
✨Demonstrate Flexibility and Adaptability
The job requires flexibility in working hours and adapting to various situations. Prepare to give examples of how you've successfully managed changing schedules or unexpected challenges in the past. This will illustrate your ability to thrive in a fast-paced environment.
