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- Tasks: Coordinate air freight transport, manage bookings, and ensure smooth cargo movement.
- Company: Join a dynamic air cargo operations team at Heathrow Airport.
- Benefits: Gain experience in a fast-paced environment with opportunities for growth.
- Why this job: Be part of a critical role in logistics at one of the world's busiest airports.
- Qualifications: Experience in air freight operations and strong communication skills required.
- Other info: Night shifts; must hold a valid UK driving licence.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Air Freight Transport Coordinator (Nights) – Heathrow Airport
Location: Heathrow Airport
We are currently seeking an experienced Transport Coordinator to join our dynamic air cargo operations team based at Heathrow Airport. This night shift position plays a critical role in ensuring the smooth movement of import and export cargo from airport to airport across the UK and Ireland, utilising our network of dedicated trucks and trusted sub-contractors.
This is a cargo-focused role requiring proven experience within air freight operations. Candidates must be air freight literate and familiar with transport planning and logistics processes in a fast-paced airport environment.
Responsibilities
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Manage and process bookings using the in-house trucking planning system
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Plan vehicle routes and assess capacity requirements on a daily/weekly basis
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Ensure IT systems reflect accurate vehicle and trailer movements
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Liaise effectively with cargo teams, airlines, agents, and customers to ensure a seamless service
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Coordinate AD HOC truck planning when needed
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Collate and manage documentation for billing and operational records (including PODs and manifests)
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Handle incoming calls and emails with professionalism and urgency
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General administration to support smooth logistics flow
Qualifications
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Essential: Previous experience in air freight/cargo transport operations
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Working knowledge of MAWB numbers, Q6/Q7 pallet types, tacho hours is highly advantageous
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Strong understanding of logistics systems; experience with Excel, Word, and transport platforms
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Ability to work independently in a lone-worker setting and manage workloads with minimal supervision
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Excellent communication skills — confident over the phone and in person
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Strong organisational skills, adaptable and calm under pressure
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Willingness to work in inclement weather and manual environments (lifting up to 32kg)
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Must hold a valid full UK driving licence.
Competencies:
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Flexible to work nights, weekends, and public holidays
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Fluent in English — spoken and written
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Capable of travelling to the airport outside of public transport hours
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Comfortable working in confined spaces
- Lone Working
If you have solid air freight experience and a passion for cargo logistics, this role offers a fantastic opportunity to grow in one of the busiest airport hubs in the world
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Air Freight Transport Coordinator - (Nights) - Heathrow Airport employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Freight Transport Coordinator - (Nights) - Heathrow Airport
✨Tip Number 1
Familiarise yourself with the specific air freight terminology and processes mentioned in the job description. Understanding terms like MAWB numbers and Q6/Q7 pallet types will help you speak the same language as the team during interviews.
✨Tip Number 2
Highlight your experience with logistics systems and software, especially if you've used similar transport planning systems before. Be ready to discuss how you've effectively managed bookings and vehicle routes in past roles.
✨Tip Number 3
Prepare examples of how you've handled high-pressure situations in a fast-paced environment. This role requires calmness under pressure, so showcasing your ability to manage workloads independently will set you apart.
✨Tip Number 4
Since this position involves night shifts, be ready to discuss your flexibility and willingness to work outside standard hours. Demonstrating your commitment to adapting to the demands of the role can make a strong impression.
We think you need these skills to ace Air Freight Transport Coordinator - (Nights) - Heathrow Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in air freight and cargo transport operations. Include specific examples of your previous roles that demonstrate your familiarity with logistics processes and transport planning.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for air freight logistics. Mention your relevant skills, such as your ability to manage bookings and coordinate truck planning, and explain why you are a great fit for the night shift role at Heathrow Airport.
Highlight Relevant Qualifications: In your application, emphasise any qualifications or certifications related to air freight operations. If you have experience with MAWB numbers or logistics systems, make sure to mention these to stand out.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively liaised with teams, customers, and agents in past positions. This will demonstrate your ability to handle calls and emails professionally.
How to prepare for a job interview at Swissport
✨Show Your Air Freight Knowledge
Make sure to brush up on your air freight terminology and processes before the interview. Being familiar with MAWB numbers, Q6/Q7 pallet types, and logistics systems will demonstrate your expertise and readiness for the role.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various teams and customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Share specific instances where your organisational skills helped streamline operations or resolve issues in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in air freight operations and how you overcame them, particularly in terms of transport planning and logistics.
