At a Glance
- Tasks: Coordinate cargo movement and ensure timely dispatch of shipments at Newcastle Airport.
- Company: Join Swissport, a leading provider of ground and air cargo services.
- Benefits: Enjoy competitive pay, wellness initiatives, and career advancement opportunities.
- Other info: Comprehensive training provided and free onsite parking available.
- Why this job: Be part of a dynamic team in the exciting aviation industry with flexible hours.
- Qualifications: Previous experience in ground operations is a plus; valid UK manual driving licence required.
The predicted salary is between 25000 - 30000 € per year.
Location: Newcastle Airport
Contract Type: Part Time fixed term until 31/10/2026
Hours: 30 hours per week, between Monday – Sunday (shift work) (you cannot pick and choose your shifts, we will issue rotas, 28 days in advance)
Pay: £12.91 per hour
About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role: As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Key Responsibilities:
- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
- Ensure deployment of the environmental processes and procedures, referring to the QHSE Manual.
Qualifications:
- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
- Access to Employee Assistance Programme and wellness initiatives.
- Comprehensive training and development programmes.
- Free onsite parking whilst at work.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
Dispatch Agent (Operations) - Newcastle Airport employer: Swissport International
Swissport is an exceptional employer, offering a dynamic work environment at Newcastle Airport where you can thrive in the aviation industry. With comprehensive training programmes, career advancement opportunities, and a commitment to employee wellness, Swissport fosters a culture of support and growth. Join a team that values diversity and inclusion while providing flexible part-time roles with the potential for meaningful career development.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatch Agent (Operations) - Newcastle Airport
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those working at Swissport. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on aircraft operations, weight and balance calculations, and safety regulations. Show us you’re ready to hit the ground running!
✨Tip Number 3
Be flexible and show it! Since the role involves varied shifts, let us know you’re adaptable and ready to take on early mornings or late nights. It’s all about teamwork!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there.
We think you need these skills to ace Dispatch Agent (Operations) - Newcastle Airport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in ground operations or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Dispatch Agent role at Newcastle Airport. Share your passion for aviation and how you can contribute to our team.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that relate to the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Swissport International
✨Know Your Stuff
Make sure you brush up on your knowledge of aircraft ground operations and loading procedures. Familiarise yourself with the specific responsibilities of a Dispatch Agent at Swissport, as this will show your genuine interest in the role.
✨Show Off Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments.
✨Demonstrate Flexibility
Be ready to discuss your availability for varied shifts. Highlight any previous experience working flexible hours and how you managed your time effectively, as this is crucial for the role.
✨Safety First!
Understand the importance of safety regulations in aviation. Be prepared to talk about how you prioritise safety in your work and any relevant experiences you have that demonstrate your commitment to compliance.
