At a Glance
- Tasks: Keep our lounges sparkling clean and welcoming for guests.
- Company: Join Swissport, Europe's largest executive lounge brand at Manchester Airport.
- Benefits: Enjoy free meals, parking, and industry-recognised training opportunities.
- Other info: Flexible shifts with great career development potential.
- Why this job: Be part of a dynamic team delivering world-class guest experiences every day.
- Qualifications: Knowledge of cleaning methods and ability to work in a team.
The predicted salary is between 28 - 30 € per hour.
Overview
Company: Swissport
Location: Manchester Airport
Contract Type: Full Time
Hours: 37.5 hours per week, between Monday – Sunday (shift work)
Salary: £13.75 per hour, Introduction of a night shift allowance of 0.85ph with hours worked between 23:59pm - 6am.
Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality? If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you. We are Aspire Executive Lounges. With more than 35 years of award winning hospitality experience, we are Europe's largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day. We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of 'the perfect start'. We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Executive Lounge offering to meet our ambition of being the Best Lounge provider globally.
Job Summary: The Housekeeper reports to the Team Leader and is a key member of the back of house team, focusing on cleaning and waste activities to ensure guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed & Energised.
Responsibilities
- To maintain a clean and tidy environment for the guests of the lounge to enjoy.
- To maintain clean and hygienic washroom facilities, ensuring accessories are stocked and hygienic bins maintained.
- Remove waste responsibly using the on site skips and compactors and following any recycling procedures.
- Realign lounge furniture and amenities according to the prescribed layout.
- House cleaning fluids in the correct manner following COSHH regulations.
- Maintain sufficient stock levels of cleaning fluids and equipment.
- Maintaining high levels of hygiene and cleanliness in all areas.
- Assist the Chef and team leader with applying the Food Safety Management System consistently.
- Any other reasonable requests made by the team leader or manager.
- Adhoc reasonable requests by local leadership team.
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.
Qualifications and Competences:
- Knowledge of cleaning and sanitisation products, techniques and methods.
- Knowledge of operating cleaning equipment.
- Physical stamina and mobility including ability to reach, kneel and bend.
- Ability to work as part of a team or be self-motivated to complete tasks.
- Ability to follow processes and procedures and to apply flexibility when required.
- Flexible to work shifts covering 0330 – 2100, 7 days a week.
Benefits:
- Free parking whilst at work.
- Industry recognised food safety training and qualifications to FSA L1.
- Industry recognised CPD opportunities with the Aspire Hospitality Academy.
- Comprehensive Employee Recognition scheme.
- Free meals and soft drinks during shifts.
- Uniform provided.
- Swissport pension scheme with ability to self-contribute.
- 24-hour employee assistance programme.
- Discounted retail – Varies by Airport Outlet.
- Discounted access to Aspire lounge network for family and friends.
- Potential for placements to other Lounges within the network.
Housekeeper - Aspire Executive Lounges - Manchester Airport employer: Swissport International
At Swissport, we pride ourselves on being a leading employer in the Travel & Hospitality sector, offering our Housekeepers a dynamic work environment at Manchester Airport. With a strong focus on employee growth through industry-recognised training and a comprehensive recognition scheme, we ensure our team members feel valued and supported. Enjoy benefits such as free meals during shifts, discounted retail access, and the opportunity to work within a globally recognised brand that prioritises exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Aspire Executive Lounges - Manchester Airport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aspire Executive Lounges. Understand their values and what makes them tick. This way, you can tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Housekeeper and be ready to share examples of your past experiences that highlight your cleaning expertise.
✨Tip Number 3
Dress to impress! Even though it’s a housekeeping role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace Housekeeper - Aspire Executive Lounges - Manchester Airport
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering a top-notch experience for our guests. Share any relevant experiences that highlight your enthusiasm for the role.
Tailor Your CV:Make sure your CV is tailored to the Housekeeper position. Highlight your cleaning experience and any knowledge of hygiene standards. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Swissport International
✨Know Your Stuff
Familiarise yourself with the cleaning products and techniques mentioned in the job description. Being able to discuss your knowledge of COSHH regulations and how you ensure hygiene standards will show that you're serious about the role.
✨Show Your Team Spirit
Since this role involves working as part of a team, be ready to share examples of how you've collaborated with others in previous jobs. Highlighting your ability to work well with colleagues will demonstrate that you can contribute positively to the team dynamic.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work shifts, including early mornings and weekends. Showing that you're flexible and can adapt to the needs of the business will make you a more attractive candidate.
✨Customer Experience Focus
Remember, the goal is to create a welcoming environment for guests. Think of specific instances where you've gone above and beyond to enhance customer experiences in past roles. This will help you align with the company's mission of delivering world-class service.
