At a Glance
- Tasks: Lead a dynamic team at Luton Airport, ensuring smooth operations and excellent customer service.
- Company: Join Swissport, a leading name in the aviation industry with a vibrant work culture.
- Benefits: Earn £16.53 per hour with full-time hours and opportunities for career progression.
- Other info: Enjoy a supportive atmosphere with opportunities for personal and professional growth.
- Why this job: Be part of an exciting environment where no two days are the same and make a real impact.
- Qualifications: Team leadership experience and flexibility to work various shifts required.
The predicted salary is between 16.53 - 16.53 £ per hour.
Company: Swissport
Location: Luton Airport
Contract Type: Full Time
Hours: 37.5 hours per week, between Monday – Sunday (shift work)
Salary: £16.53 per hour
Roster Pattern: 2300 - 0600 approximately
Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Airside Team Leader, you will play a vital role in our airport operation. You will motivate, engage and inspire staff to deliver the best possible service as well as maintain excellent relationships with customers and authorities.
Responsibilities
- Supervise/allocate tasks including reporting absences and overtime.
- Plan and deploy resource to ensure rosters meet customer and operational requirements.
- Develop an open feedback culture by managing the performance of employees and ensure workplace standards are maintained.
- Ensure compliance with all Swissport corporate safety and security procedures in order to meet/exceed regulatory standards and deliver the desired customer service experience.
- Maintain up-to-date manuals and documentation as required.
- Build and maintain relationships with customers and Airport Authorities.
- Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, one-to-ones and completion of relevant reports.
- Ensure compliance with Swissport's SOPs and policies.
- Ensure maximum efficiency in the operation of inbound and outbound flights.
- Resolve conflict and irregularities and take appropriate action.
- Responsible for maintenance of assigned equipment and materials.
- Contribute/assist with local emergency plans.
- Other duties as assigned.
Qualifications
- Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays).
- Ability to speak and understand the English language.
- Ability to travel to the airport at times where public transport is not available.
- Ability to follow processes and procedures and apply a flexible approach when required.
- Willingness to work in inclement weather.
- Able to work in a manual environment and lift up to 32kg throughout a shift if required.
- Able to work as part of a team in a challenging environment.
- Previous experience working in an aviation environment is desired.
- Experience of leading teams.
- Excellent organisational and planning skills.
- Excellent oral and written communication skills.
- Proficient in Microsoft Office.
- A full driving licence.
Career Progression
- Satisfactory completion of three years continuous service typically.
- Attainment of competency in all basic, intermediate and advanced tasks and duties.
- Understanding and acceptance of the requirement to undertake additional duties and responsibilities associated with the seniority of this role.
- Demonstrating competent supervisory skills and/or attending the relevant supervisory skills course(s).
- Further progression/promotion - subject to successful application to job vacancies arising.
Airside Ramp Team Leader- NIGHTS - Luton Airport employer: Swissport International
Swissport is an exceptional employer, offering a supportive work culture at Edinburgh Airport where teamwork and dedication to customer service thrive. Employees benefit from comprehensive training programmes, career advancement opportunities, and wellness initiatives, all while enjoying the convenience of free onsite parking. Join us in delivering excellence in aviation operations and be part of a diverse team committed to making every passenger's journey memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Airside Ramp Team Leader- NIGHTS - Luton Airport
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Swissport International.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Swissport International. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Airside Ramp Team Leader- NIGHTS - Luton Airport
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Swissport International, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Swissport International and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Swissport International. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Swissport International
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Swissport International.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Swissport International.
