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- Tasks: Support cargo operations by processing shipments, customs clearances, and providing customer service.
- Company: Join Swissport, a global leader in aviation services.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Other info: Flexible shifts available; ideal for students looking to balance work and study.
- Why this job: Make a real difference in the aviation industry while gaining valuable experience.
- Qualifications: GCSEs required; strong communication and IT skills essential.
The predicted salary is between 22000 - 26000 £ per year.
We are seeking enthusiastic and dedicated Clerical Agents to join our dynamic Cargo Operations team. In this vital clerical role, you will support the smooth running of our cargo function by processing import and export shipments, customs clearances, managing invoicing and providing essential customer service to Swissport stakeholders. You will work closely with our warehouse operations to ensure flights and trucks are processed on time ensuring a varied and engaging workday. The role will be based at Swissport Cargo, Cardiff Airport, Cargo Terminal, Barry CF62 3BD, United.
Join us and be part of a global leader in aviation services, where your contributions will make a real difference.
Responsibilities
- Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo
- Duties including but not limited to greeting clients and visitors, answering telephone queries and responding to emails
- Comply with all relevant legislation as well as airport authority and carrier security requirements
- Comply with Swissport Standard Operating Procedures (SOP’s)
- Additional warehouse duties as required
- Basic Customs Clearance Process
- Invoicing
- Processing import and export trucks and flights to specific deadlines
Qualifications
- Have the ability to get to the World Freight Terminal by 07:00 and 19:00
- In possession of at least three GCSE’s or equivalent
- Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
- Ability to speak and understand the English language
- Excellent communication skills (written and verbal)
- Must be IT literate and able to learn airline specific computer systems
- Ability to follow processes and procedures and apply flexible approach when required
- Able to demonstrate good customer service
- Commitment to continuous improvement
- Self motivated and able to work independently
- Previous experience working in an aviation environment is desired
- Have good organisational skills and demonstrate excellent attention to detail
Cardiff Admin -Clerical Agent-UK in Barry employer: Swissport International
Contact Detail:
Swissport International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiff Admin -Clerical Agent-UK in Barry
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those working at Swissport. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of customs clearance and cargo operations. Show us you’re keen and ready to dive into the nitty-gritty of the job!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with clients and stakeholders, being articulate and confident will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the team.
We think you need these skills to ace Cardiff Admin -Clerical Agent-UK in Barry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background fits with the role of a Clerical Agent, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our Cargo Operations team. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail, so let’s see it in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Swissport!
How to prepare for a job interview at Swissport International
✨Know Your Cargo Basics
Familiarise yourself with the basics of cargo operations, especially import and export processes. Understanding customs clearance and invoicing will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries or worked in a team to demonstrate your skills during the interview.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work various shifts. Highlight any previous experience where you adapted to changing schedules or took on different responsibilities, as this will resonate well with the interviewers.
✨Attention to Detail Matters
Prepare to showcase your organisational skills and attention to detail. Bring examples from past experiences where your meticulousness made a difference, whether in handling paperwork or ensuring compliance with procedures.