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For Companies At a Glance
- Tasks: Ensure guests feel welcome and relaxed in our executive lounges.
- Company: Join Swissport, Europe's largest brand of executive lounges with 35 years of hospitality experience.
- Benefits: Earn £13.49 per hour plus night allowance and enjoy flexible shift patterns.
- Why this job: Be part of a team that creates outstanding customer experiences for travellers.
- Qualifications: No specific qualifications required, just a passion for hospitality and teamwork.
- Other info: Flexible hours with a 4 on 4 off shift pattern, perfect for students.
The predicted salary is between 13 - 13 £ per hour.
Overview
- Company: Swissport
- Location: Inverness Airport
- Contract Type: 0 hr
- Hours: between Monday – Sunday (shift work) 4 on 4 off shift pattern
- All stations have a night allowance on top of these rates £0.85 per hour from 2359 to 0600am
- Salary: £13.49 per hour
About the Company:
At Swissport we are Aspire Executive Lounges. With more than 35 years of award winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day. We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.
About the Role:
As a Lounge Host, you will report to the Team Leader and be a key cross-functional member of the team ensuring guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed.
Lounge Services Team Member Host - Zero Hour - Inverness Airport in Stirling employer: Swissport International AG
Contact Detail:
Swissport International AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Services Team Member Host - Zero Hour - Inverness Airport in Stirling
✨Tip Number 1
Network like a pro! Reach out to current or former Lounge Services Team Members on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you would handle difficult guests or busy shifts. We want you to show off your customer service skills and how you can keep things running smoothly in the lounge.
✨Tip Number 3
Dress to impress! Even if it’s a casual interview, looking smart shows you’re serious about the role. Plus, it gives a great first impression, which is key in hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Lounge Services Team Member Host - Zero Hour - Inverness Airport in Stirling
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Lounge Services Team Member role. Highlight any relevant experience in hospitality or customer service, and connect it back to how you can contribute to our team at Swissport.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key skills and experiences are front and centre!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Swissport. We can’t wait to hear from you!
How to prepare for a job interview at Swissport International AG
✨Know the Company Inside Out
Before your interview, take some time to research Swissport and their Aspire Executive Lounges. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Lounge Host, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to create a welcoming atmosphere will resonate well with the interviewers.
✨Be Ready for Shift Work Questions
Since this role involves a 4 on 4 off shift pattern, be prepared to discuss your availability and flexibility. Think about how you can manage your time effectively and maintain a positive attitude during night shifts. Showing that you're adaptable will make you a strong candidate.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and the importance of presentation in a customer-facing role like this one.