At a Glance
- Tasks: Ensure guests feel welcome and relaxed in our executive lounges.
- Company: Join Swissport, Europe's largest brand of executive lounges with 35 years of experience.
- Benefits: Earn £13.49 per hour with flexible shift patterns and a supportive team.
- Other info: Enjoy a vibrant work environment with opportunities for growth.
- Why this job: Be part of a dynamic team delivering exceptional customer experiences every day.
- Qualifications: Strong customer service skills and a passion for hospitality.
The predicted salary is between 28000 - 28000 € per year.
Overview
- Company: Swissport
- Location: Inverness
- Contract Type: Full Time
- Hours: 30 hours per week, between Monday – Sunday (shift work)
- Salary: £13.49 per hour
- Roster Pattern: 4 days on 2 days off
About the Company:
At Swissport we are Aspire Executive Lounges. With more than 35 years of award-winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day. We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.
About the Role:
As a Lounge Host, you will report to the Team Leader and be a key cross‑functional member of the team ensuring guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed.
Lounge Services Team Member Host - 30 hr - Inverness in Stirling employer: Swissport International AG
Swissport is an exceptional employer, offering a vibrant work culture that prioritises employee satisfaction and growth. With over 35 years of experience in hospitality, we provide comprehensive training and development opportunities, ensuring our Lounge Services Team Members thrive in their roles while enjoying the benefits of working in a dynamic environment at our Inverness location.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Services Team Member Host - 30 hr - Inverness in Stirling
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Swissport on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with delivering outstanding customer service, just like Swissport aims to do. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Let’s make sure we look sharp and professional when we walk into that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re serious about joining the Swissport team!
We think you need these skills to ace Lounge Services Team Member Host - 30 hr - Inverness in Stirling
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Lounge Services Team Member role. Highlight any relevant experience in customer service or hospitality that aligns with our mission of delivering outstanding guest experiences.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Swissport.
How to prepare for a job interview at Swissport International AG
✨Know the Company Inside Out
Before your interview, take some time to research Swissport and their Aspire Executive Lounges. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Showcase Your Customer Service Skills
As a Lounge Host, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to create a welcoming atmosphere.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since you'll be representing a brand that prides itself on sophistication, make sure your attire reflects that. A polished look can boost your confidence and show that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Ask about team dynamics or how success is measured in the Lounge Host role.
