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- Tasks: Lead daily operations and ensure safety, efficiency, and profitability at the station.
- Company: Join Swissport, a leader in airport ground services across Western Europe.
- Benefits: Enjoy competitive pay, leadership development, and a dynamic work environment.
- Why this job: Make an impact by driving transformation and fostering a collaborative culture.
- Qualifications: 3+ years in management with P&L responsibility; fluent in English.
- Other info: Ideal for those passionate about operational excellence and team leadership.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Overview
The Station General Manager is a key senior operational management position within Swissport Western Europe reporting to the Regional Operations Director and will be responsible for Swissport Operations at station level.
In this role you will be responsible for the day to day operational excellence of the station, and will be benchmarked against the Swissport Senior Leadership Competencies of Driving Transformation, Applying Commercial Acumen, Owning Business Opportunities, Coaching and Developing Others, Establishing Direction and Executing and getting Sustainable Results.
You will hold full financial and operational responsibility for your station and ensure safe, profitable, high quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for providing leadership and guidance to staff across a diverse (multi-site if applicable) workforce.
Responsibilities
- Safety Leadership
- Drive a positive safety culture by implementing and monitoring safety and security measures for people, equipment, facilities, and aircraft operations.
- Ensure consistent application of people management practices and achieve high health, safety, and security standards.
- P&L and Operational Performance
- Take full ownership of the station’s P&L, meeting financial targets and identifying opportunities for improvement.
- Manage budgets and propose investments in infrastructure, technology, and resources to optimize performance.
- Leadership and Stakeholder Engagement
- Lead and develop a high-performing team to meet business objectives and comply with regulations.
- Build strong relationships with stakeholders, including airline and airport management, customs, and control authorities.
- Promote employee engagement and recognition to foster a collaborative culture.
- Service Excellence and Efficiency
- Monitor and enhance quality standards, ensuring resource alignment for consistent service delivery.
- Implement corporate KPIs and drive continuous improvement in safety and operational workflows.
- Business Growth and Strategy
- Develop and maintain key customer relationships to secure new business and retain existing accounts.
- Collaborate with the Regional Operations Director to align with strategic objectives and support growth initiatives.
- Relationship Builder
- Foster trust and collaboration across teams, stakeholders, and central support functions.
- Drive a customer-focused culture, aligning services with evolving client needs to deliver exceptional value.
Qualifications
- Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance delivery.
- A minimum of 3 years’ experience with significant P&L accountability and leadership of large teams.
- Fluent spoken and written English.
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Station General Manager employer: Swissport International AG
Contact Detail:
Swissport International AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station General Manager
✨Tip Number 1
Familiarize yourself with Swissport's operational standards and safety protocols. Understanding their specific expectations will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Highlight your experience in managing P&L and operational performance. Be prepared to discuss specific examples of how you've driven financial success and improved operational efficiency in previous roles.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've developed high-performing teams. Discuss your approach to coaching and employee engagement, as these are crucial for the Station General Manager role.
✨Tip Number 4
Network with current or former employees of Swissport to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the selection process.
We think you need these skills to ace Station General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Station General Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in operational management, particularly any roles where you had P&L responsibility. Use specific examples to demonstrate your leadership skills and ability to drive transformation.
Showcase Safety Leadership: Given the importance of safety in this role, include examples of how you have implemented safety measures or fostered a positive safety culture in your previous positions. This will show that you understand the critical nature of this aspect of the job.
Tailor Your Application: Customize your CV and cover letter to reflect the competencies mentioned in the job description, such as Driving Transformation and Establishing Direction. Use keywords from the job listing to ensure your application resonates with the hiring team.
How to prepare for a job interview at Swissport International AG
✨Understand the Role's Responsibilities
Make sure you have a clear understanding of the Station General Manager's responsibilities, especially around P&L management and operational performance. Be prepared to discuss how your previous experiences align with these key areas.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities, particularly in developing high-performing teams and engaging stakeholders. Highlight any specific instances where you've successfully led a team through challenges or changes.
✨Showcase Safety and Operational Excellence
Be ready to talk about your approach to safety leadership and how you've implemented safety measures in past roles. Discuss how you ensure operational excellence and meet corporate KPIs.
✨Highlight Business Growth Strategies
Discuss your experience in building customer relationships and driving business growth. Prepare to share strategies you've used to secure new business and retain existing accounts, as this is crucial for the role.
