At a Glance
- Tasks: Create a welcoming atmosphere and provide top-notch service to guests at the lounge.
- Company: Join Aspire Executive Lounges, part of Swissport International AG, a leader in hospitality.
- Benefits: Enjoy competitive pay, flexible shifts, and great employee perks.
- Other info: Flexible shifts available, perfect for students or those seeking part-time work.
- Why this job: Be the friendly face that makes travel more enjoyable for guests.
- Qualifications: Hospitality experience and excellent communication skills are a must.
The predicted salary is between 20000 - 25000 € per year.
Aspire Executive Lounges, part of Swissport International AG, is looking for Lounge Host Agents to provide outstanding customer experiences at Newcastle Airport. The role requires excellent communication and customer service skills, with a focus on ensuring guests feel welcome and relaxed.
Applicants should have a background in hospitality, be flexible for shift work, and possess a keen attention to detail. The position offers competitive pay and various employee benefits.
Lounge Host: Welcoming F&B Pro with Flexible Shifts employer: Swissport International AG
Aspire Executive Lounges, a part of Swissport International AG, is an exceptional employer that prioritises employee well-being and growth. With a vibrant work culture at Newcastle Airport, we offer flexible shifts, competitive pay, and a range of benefits designed to support our staff. Join us to be part of a team that values outstanding customer service and provides opportunities for personal and professional development in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Host: Welcoming F&B Pro with Flexible Shifts
✨Tip Number 1
Network like a pro! Reach out to friends or former colleagues in the hospitality industry. They might know about openings at Aspire Executive Lounges or can give you a heads-up on what the hiring managers are looking for.
✨Tip Number 2
Practice your communication skills! Since the role is all about making guests feel welcome, try role-playing common customer service scenarios with a friend. This will help you feel more confident during interviews.
✨Tip Number 3
Show off your flexibility! When you apply, highlight your willingness to work various shifts. Employers love candidates who can adapt to different schedules, especially in a bustling environment like Newcastle Airport.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining the team at Aspire Executive Lounges.
We think you need these skills to ace Lounge Host: Welcoming F&B Pro with Flexible Shifts
Some tips for your application 🫡
Show Off Your Hospitality Skills:Make sure to highlight your experience in the hospitality industry. We want to see how you've made guests feel welcome and relaxed in previous roles, so share those stories!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate a well-structured application that gets straight to the good stuff without any fluff.
Flexibility is Key:Since this role involves flexible shifts, let us know about your availability. If you can work various hours, make it clear in your application – we love a team player!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Swissport International AG
✨Know the Company
Before your interview, take some time to research Aspire Executive Lounges and Swissport International AG. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Lounge Host, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Flexibility
Since the role requires flexible shifts, be ready to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience you have with shift work and how you managed it effectively.
✨Attention to Detail Matters
In hospitality, the little things count! Be prepared to talk about how you ensure attention to detail in your work. Whether it's remembering a guest's preferences or maintaining a clean and welcoming environment, share specific instances that showcase your meticulous nature.
