At a Glance
- Tasks: Welcome guests and manage food and beverage services in a vibrant airport lounge.
- Company: Join Swissport International AG, a leader in customer experience at Newcastle Airport.
- Benefits: Enjoy free meals during shifts and a pension scheme for your future.
- Other info: Flexible shift work in a dynamic airport environment.
- Why this job: Be part of a diverse team dedicated to hospitality excellence and customer satisfaction.
- Qualifications: Hospitality experience and excellent communication skills are essential.
The predicted salary is between 10 - 12 € per hour.
Swissport International AG is looking for a Lounge Host Agent at Newcastle Airport to deliver outstanding customer experiences.
Responsibilities include:
- Welcoming guests
- Managing food and beverage services
- Maintaining lounge cleanliness
The role requires:
- Hospitality experience
- Excellent communication skills
- Flexibility for shift work
Benefits include:
- Free meals during shifts
- A pension scheme
Join a diverse team committed to customer satisfaction and hospitality excellence.
Lounge Host: Guest Experience & F&B pro (Part-Time) employer: Swissport International AG
Swissport International AG is an exceptional employer, offering a vibrant work culture at Newcastle Airport where you can thrive in a diverse team dedicated to delivering outstanding customer experiences. With benefits like free meals during shifts and a robust pension scheme, employees enjoy not only competitive perks but also ample opportunities for personal and professional growth in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Host: Guest Experience & F&B pro (Part-Time)
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering outstanding customer experiences, try role-playing scenarios with a friend to boost your confidence and polish your approach.
✨Tip Number 3
Be flexible with your availability! Highlight your willingness to work various shifts when chatting with potential employers. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be part of a diverse team that values customer satisfaction just like you do!
We think you need these skills to ace Lounge Host: Guest Experience & F&B pro (Part-Time)
Some tips for your application 🫡
Show Your Hospitality Skills:Make sure to highlight any previous experience in hospitality or customer service. We want to see how you've gone above and beyond to create memorable experiences for guests!
Be Personable and Engaging:Since the role is all about guest experience, let your personality shine through in your application. Use a friendly tone and share anecdotes that showcase your communication skills.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the Lounge Host role. Mention specific responsibilities from the job description that excite you.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Newcastle Airport!
How to prepare for a job interview at Swissport International AG
✨Know Your Hospitality Basics
Brush up on your hospitality knowledge before the interview. Be ready to discuss your previous experiences in customer service and how you’ve handled challenging situations. This will show that you understand the importance of delivering outstanding guest experiences.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with guests or team members in the past. This will help demonstrate your ability to connect with others.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience you have with flexible working hours, as this shows that you’re adaptable and ready to meet the demands of the job.
✨Emphasise Team Spirit
Swissport values a diverse team, so be sure to express your enthusiasm for working collaboratively. Share examples of how you’ve contributed to a positive team environment in the past, as this will resonate well with their commitment to customer satisfaction and hospitality excellence.
