At a Glance
- Tasks: Lead engaging training sessions to elevate hospitality standards and enhance guest experiences.
- Company: Join Swissport International AG, a leader in the aviation services industry.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and continuous improvement.
- Why this job: Make a real difference in the pre-flight experience for guests and teams.
- Qualifications: Experience in hospitality training and a passion for coaching others.
The predicted salary is between 24750 - 30250 £ per year.
Swissport International AG is seeking a Hospitality Training Leader to oversee LCY's training function.
You will lead classroom and live-environment trainings, ensure compliance, and partner with regional teams to raise hospitality standards across shifts and guests.
The role focuses on coaching, performance management, and delivering consistent guest experiences.
You will be responsible for developing teams, upholding health & safety procedures, and maintaining auditable training records while
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Hospitality Training Leader: Elevate Pre-Flight Experience employer: Swissport International AG
Aspire Executive Lounges is an exceptional employer, offering a dynamic work environment at Edinburgh Airport where you can thrive in the fast-paced travel and hospitality sector. With a commitment to employee growth through industry-recognised training and a comprehensive recognition scheme, we ensure our team members feel valued and supported. Enjoy benefits like free meals during shifts, discounted retail access, and the opportunity to connect with a diverse range of guests every day, making your work both meaningful and rewarding.
Contact Details:
Swissport International AG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Training Leader: Elevate Pre-Flight Experience
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Swissport International AG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Swissport International AG
Don't be shy about reaching out to Swissport International AG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Training Leader: Elevate Pre-Flight Experience
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Swissport International AG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Swissport International AG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
