At a Glance
- Tasks: Prepare delicious food and create a welcoming atmosphere for guests at the airport lounge.
- Company: Join Swissport, a leader in pre-flight hospitality with a vibrant team culture.
- Benefits: Enjoy competitive pay, free meals, training opportunities, and discounts at the airport.
- Other info: Flexible shifts and great career growth opportunities await you!
- Why this job: Be part of an exciting industry and make every traveler's experience memorable.
- Qualifications: Experience in hospitality and a passion for food service are essential.
The predicted salary is between 13.49 - 13.49 £ per hour.
Overview
Job Title
- Catering Agent/Lounge Cook
- Company: Swissport
Location
- Belfast City Airport
- Hours: 37.5 hours per week, between Monday – Sunday (shift work between 4am and 10pm)
- Flexibility required
Introduction of a Night Shift Allowance of0.85phwith hours worked between 23:59pm - 06:00am
Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Pre-flight Hospitality?
If you have a passion for delivering world class guest experience, have a passion for the food service industry, enjoy working as part of a Team and enjoy meeting new faces every day, then this is the role for you.
Operating since 1987, Aspire Lounges are an award-winning hospitality experience, that has grown to become Europe’s largest brand of Pre Flight Hospitality & second by scale globally.
We serve over 6m+ customers worldwide within 100 + lounges & over 18,000 guests per day.
Over 1.2m guests are within UKI.
We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘time well spent'.
We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals at Airport and to continually improve the Aspire Lounge offering to meet our ambition of being the Best Lounge provider globally.
Responsibilities
Job responsibilities
As a Food preparation agent, you will report to the Shift Team Leader and will be a key member of the Back of House Team focussing on food preparation and food presentation in line with food safety standards and compliance.
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.
- Manage the kitchen area within the lounge, maintaining a safe and hygienic environment.
- Prepare hot and cold food offerings to be presented on a self-service station within the lounge.
- To ensure the quality and presentation of food is prepared according to all SOPs to guarantee a consistently excellent standard of service.
- Ensure all food is stored, handled and packaged correctly.
- Follow our Food Safety Management System at all times.
- Maintain records of temperatures of hot food and cold storage according to the SOP.
- Assist Back of House team with duties as required.
- Adhoc reasonable requests by local leadership team.
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.
Qualifications
Skills
- Experience working in hospitality, ideally in an operational environment.
- Ability to roll your sleeves up and be one of the team interacting with guests, our partners and suppliers.
- Previous Allergens and Food Safety qualifications (new training will be provided).
- Strong communication, interpersonal skills.
- Ability to multitask, prioritise tasks, and work effectively under pressure in a fast-paced environment.
- Ability to be flexible with shifts depending on operational needs to cover a 7-day operation including early morning starts, evening finishing times.
- Proficiency in computer applications and systems.
- Knowledge of industry best practices, service standards, and safety regulations.
Benefits
- Excellent salary package.
- Holiday purchase scheme.
- Free parking whilst on duty.
- In-house and external training programmes to further develop skills.
- Complimentary meals and soft drinks when on duty.
- Swissport pension scheme with ability to self-contribute.
- 24-hour employeeassistanceprogramme.
- Eye test vouchers.
- Death in service salary contribution.
- Discounted retail within the airport (varies by airport)
- Discounted access to Aspire lounge network for family and friends.
- Full wardrobe provided.
- #J-18808-Ljbffr
Food Prep Agent/Catering Assistant Full-Time employer: Swissport International AG
Swissport International AG is an excellent employer, offering a supportive work culture where every team member plays a vital role in enhancing guest experiences. Located in Belfast, employees benefit from free meals during shifts, industry-recognised training, and a robust pension scheme, all while enjoying flexible working hours that promote a healthy work-life balance. With a focus on employee growth and development, this position not only ensures high standards of cleanliness but also provides a rewarding environment for those looking to make a meaningful impact.
Contact Details:
Swissport International AG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Prep Agent/Catering Assistant Full-Time
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Swissport International AG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Swissport International AG
Don't be shy about reaching out to Swissport International AG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Prep Agent/Catering Assistant Full-Time
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Swissport International AG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Swissport International AG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
