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- Tasks: Handle and process baggage efficiently at Edinburgh Airport.
- Company: Join Swissport, a leading provider in ground and air cargo services.
- Benefits: Enjoy competitive pay, wellness initiatives, and career advancement opportunities.
- Why this job: Be part of a dynamic team delivering excellence in customer service.
- Qualifications: Experience in logistics or baggage handling preferred; strong attention to detail required.
- Other info: Flexible shifts with opportunities for growth in the aviation industry.
The predicted salary is between 11 - 14 £ per hour.
Location: Edinburgh Airport
Salary: £12.91 per hour
Contract Type: Full Time, Fixed Term until 31/10/2026
Hours: 37.5 hours per week, between Monday - Sunday (shift work)
About the Company:
Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role:
As a Bag Hall Agent with Swissport, you will be responsible for handling and processing baggage in a timely and efficient manner to facilitate smooth operations within the airport environment.
Key Responsibilities:
- Receive, sort, and load baggage onto conveyor belts and handling equipment for transportation to aircraft or storage areas
- Utilise automated baggage handling systems and equipment to track, scan, and transfer luggage to designated flights or destinations
- Ensure compliance with airline and airport security procedures and regulations while handling and processing baggage
- Coordinate with airline representatives, ground crews, and other stakeholders to prioritise baggage handling and resolve any issues or discrepancies
- Monitor and maintain the cleanliness, organisation, and safety of the bag hall area, including conveyor belts, sorting stations, and storage facilities
- Report any equipment malfunctions, maintenance issues, or safety hazards to supervisors and follow established protocols for troubleshooting and resolution
- Assist passengers with lost or delayed baggage inquiries, providing support and guidance in locating and retrieving their belongings
- Adhere to Swissport's standards of service excellence, professionalism, and teamwork in all interactions and tasks
- Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual
Qualifications:
- Previous experience in baggage handling, logistics, warehouse operations, or a similar role is preferred
- Strong attention to detail and the ability to work efficiently in a fast-paced environment with strict deadlines and priorities
- Excellent communication skills and the ability to interact professionally with colleagues, supervisors, and external stakeholders
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements
- Physical stamina and the ability to lift, carry, and manoeuvre heavy baggage and cargo items as needed
- Must possess a valid FULL EUROPEAN MANUAL driver's license and be able to pass a background check
Benefits:
- Access to Employee Assistance Programme and wellness initiatives
- Comprehensive training and development programmes
- Free onsite parking whilst at work
- Retirement savings plan with employer contributions
- Career advancement opportunities within the aviation industry
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
Please click the APPLY button to submit your CV and covering letter.
Baggage Hall Agent in Edinburgh employer: Swissport International AG
Contact Detail:
Swissport International AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Baggage Hall Agent in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the aviation industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Swissport and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team!
✨Tip Number 3
Practice common interview questions related to baggage handling and customer service. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Swissport. Plus, it shows you’re serious about joining their team.
We think you need these skills to ace Baggage Hall Agent in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in baggage handling or logistics. We want to see how your skills match the role, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Baggage Hall Agent position and how you can contribute to Swissport’s success. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be interacting with passengers and colleagues, it's important to demonstrate your communication skills in your application. Use clear and concise language to show us you can handle the fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Swissport International AG
✨Know Your Baggage Basics
Familiarise yourself with the key responsibilities of a Baggage Hall Agent. Understand the processes involved in handling baggage, from sorting to loading. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since you'll be coordinating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments. This will demonstrate your ability to work well under pressure.
✨Flexibility is Key
Be ready to discuss your availability for varied shifts. Swissport values flexibility, so highlight any previous experience working irregular hours or adapting to changing schedules. This shows you're committed and can handle the demands of the job.
✨Safety First!
Brush up on safety protocols related to baggage handling. Be prepared to discuss how you would ensure compliance with security procedures and maintain a safe working environment. This will reflect your understanding of the importance of safety in the aviation industry.
