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- Tasks: Supervise aircraft cleaning operations and ensure top-notch service at East Midlands Airport.
- Company: Join Swissport, a dynamic company with a vibrant airport atmosphere.
- Benefits: Earn £14.41 per hour with flexible hours and a permanent contract.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be part of an exciting team where no two days are the same!
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 28000 - 30000 £ per year.
Overview
Location: East Midlands Airport
Contract: Permanent
Pay: £14.41 per hour
Hours: 37.5 hours per week
Must be fully flexible and be able to work a varied shift pattern (days, evenings, nights, weekends, and holidays).
Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us!
As a Swissport Aircraft Services Supervisor, you will play a vital role in our airport operation. You'll support and deputise for the Duty Manager / Station Manager in order to manage the day-to-day cleaning operation at the airport for which you are responsible, ensuring that customer requirements are met and exceeded within the appropriate budget for your base. Close customer contact and management of the team to ensure that the highest standards are achieved is very important. Health and Safety policies, Ramp Awareness, Training and Operational Excellence will play a key part in this role.
Responsibilities
- Deputise for the Duty Manager / Station Manager as and when required.
- Supervise the smooth running of the day-to-day operation at your respective airport.
- Daily review of operational performance, structure and staffing levels reporting any issues to Duty Manager / Station Manager.
- Ensure regular customer contact locally ensuring all issues receive a proactive and positive approach referring to Duty Manager / Station Manager where necessary.
- Liaise with Duty Manager / Station Manager on any operational delays / incidents, additional work achieved and any other detail as from time to time may be required.
- Ensure relevant administration duties required by Head Office.
Aircraft Cleaning Supervisor (Nights)-East Midlands Airport in Derby employer: Swissport International AG
Contact Detail:
Swissport International AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aircraft Cleaning Supervisor (Nights)-East Midlands Airport in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Swissport. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Swissport's values and operations. Show them you’re not just another candidate but someone who genuinely cares about their mission and can contribute to the team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions for supervisory roles and how you’d handle specific situations at the airport. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Swissport family. Let’s get you that job!
We think you need these skills to ace Aircraft Cleaning Supervisor (Nights)-East Midlands Airport in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aircraft Cleaning Supervisor role. Highlight any relevant experience in cleaning operations or supervisory roles, and don’t forget to mention your flexibility with shifts!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the job. Mention your passion for working in dynamic environments and how you can contribute to our team at Swissport.
Showcase Your People Skills: Since this role involves close customer contact and team management, make sure to highlight your people skills. Share examples of how you've successfully managed teams or resolved customer issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets noticed by our hiring team!
How to prepare for a job interview at Swissport International AG
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Aircraft Cleaning Supervisor. Familiarise yourself with the key tasks like supervising operations, liaising with management, and ensuring health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves close customer contact and team management, be prepared to discuss your experience in leading teams and handling customer interactions. Think of specific examples where you've successfully managed a team or resolved a customer issue, as this will demonstrate your ability to thrive in a dynamic environment.
✨Flexibility is Key
Given the varied shift patterns required for this position, be ready to discuss your availability and willingness to work nights, weekends, and holidays. Highlight any previous experience you have with flexible working hours, as this will reassure them that you can adapt to their needs.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.