At a Glance
- Tasks: Monitor safety systems and report incidents in a fast-paced environment.
- Company: Join Swissport UK, a leader in aviation services at Birmingham International Airport.
- Benefits: Enjoy a dynamic shift pattern with opportunities for growth and development.
- Other info: This role requires flexibility for 24/7 shifts, including nights and weekends.
- Why this job: Be part of a crucial team ensuring safety and efficiency in aviation operations.
- Qualifications: Experience in monitoring roles is preferred; strong attention to detail is essential.
The predicted salary is between 24000 - 36000 £ per year.
Control Centre Operator
Location: BHX Cargo, Birmingham International Airport
Reports to: ICC Supervisor
Shift Pattern: 24/7 rotational coverage 4 on 4 off.
Role Overview:
ICC Agents are responsible for the real-time monitoring of Swissport UK\'s telematics and safety camera systems, identifying and escalating safety and operational concerns related to GSE assets. They ensure that incidents such as aircraft damage, GSE misuse, speeding, idling, and incorrect parking are logged, reported, and investigated promptly.
Responsibilities
- Monitor telematics and safety camera systems for irregularities or violations.
- Identify and log incidents, escalating critical cases to the ICC Supervisor.
- Assist in compiling evidence for investigations related to safety and operational incidents.
- Communicate with ground operations teams regarding potential risks or ongoing investigations.
- Maintain accurate records and reports for internal and regulatory compliance.
- Follow established response protocols for handling safety and operational issues.
- Support process improvement initiatives to enhance ICC efficiency.
Qualifications
- Experience in a monitoring or control room environment preferred.
- Strong attention to detail and ability to interpret telematics data.
- Good communication and teamwork skills.
- Ability to work in a high-pressure, fast-paced environment.
- Basic understanding of safety protocols in aviation or logistics operations is a plus.
Working Conditions:
- 24/7 shift-based role, including nights, weekends, and holidays.
- High-pressure environment requiring quick decision-making.
- Primarily desk-based with extensive use of monitoring systems and communication tools.
Control Centre Operator in Birmingham employer: Swissport International AG
Swissport UK is an exceptional employer, offering a dynamic work environment at Birmingham International Airport where teamwork and communication are at the forefront of our operations. We prioritise employee growth through comprehensive training and development opportunities, ensuring that our Control Centre Operators are equipped to excel in their roles while contributing to safety and efficiency in aviation. With a commitment to work-life balance through our 24/7 rotational shifts, we foster a supportive culture that values each team member's contributions.
Contact Details:
Swissport International AG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Control Centre Operator in Birmingham
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We think you need these skills to ace Control Centre Operator in Birmingham
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Swissport International AG, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
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Research and Reflect:Before you hit 'submit,' spend some time digging into Swissport International AG. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Swissport International AG
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
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