At a Glance
- Tasks: Prepare delicious food and maintain a hygienic kitchen environment in a vibrant airport lounge.
- Company: Join Swissport, a leader in travel and hospitality with a focus on guest experience.
- Benefits: Enjoy free meals, parking, training opportunities, and a comprehensive employee recognition scheme.
- Other info: Opportunities for career growth and discounted access to lounges for family and friends.
- Why this job: Be part of a dynamic team that creates memorable experiences for travellers every day.
- Qualifications: Passion for food service and ability to work flexibly in a team or independently.
Company: Swissport
Location: Belfast City Airport
Contract Type: Full Time
Hours: 37.5 hours per week, between Monday – Sunday (shift work between 4am and 10pm). Flexibility required.
Salary: £13.49 per hour, Introduction of a Night Shift Allowance of 0.85 ph with hours worked between 23:59 pm - 06:00 am.
Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality? If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you. We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’. We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Executive Lounge offering to meet our ambition of being the Best Lounge provider globally.
As a Food prep agent you will report to the Team Leader and be a key member of the back of house team focusing on food preparation, replenishment and prestation along with all other aspects of Back of House hygiene to ensure guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed & Energised.
Responsibilities:
- Manage the kitchen area within the lounge, maintaining a safe and hygienic environment.
- Prepare hot and cold food offerings to be presented on a self-service station within the lounge.
- Ensure the quality and presentation of food is prepared according to all SOPs to guarantee a consistently excellent standard of service.
- Ensure all food is stored, handled and packaged correctly.
- Follow our Food Safety Management System at all times.
- Maintain records of temperatures of hot food and cold storage according to the SOP.
- Assist Back of House team with duties as required.
- Adhoc reasonable requests by local leadership team.
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.
Qualifications and Competences:
- Background in a high-volume regeneration kitchen.
- Have a passion for the food service industry.
- Ability to work as part of a team or be self-motivated to complete tasks.
- Ability to follow processes and procedures and to apply flexibility when required.
- Flexible to work shifts covering 0330 – 2100, 7 days a week.
Benefits:
- Free parking whilst at work.
- Industry recognised food safety training and qualifications to FSA L2.
- Industry recognised CPD opportunities with the Aspire Hospitality Academy.
- Comprehensive Employee Recognition scheme.
- Free meals and soft drinks during shifts.
- Uniform provided.
- Swissport pension scheme with ability to self-contribute.
- 24-hour employee assistance programme.
- Discounted retail – Varies by Airport Outlet.
- Discounted access to Aspire lounge network for family and friends.
- Potential for placements to other Lounges within the network.
Catering Agent - Belfast City Airport employer: Swissport International AG
Swissport is an exceptional employer, offering a dynamic work environment at Belfast City Airport where you can thrive in the fast-paced travel and hospitality sector. With a strong focus on employee growth through industry-recognised training and a comprehensive recognition scheme, we ensure our team members feel valued and supported. Enjoy benefits such as free meals during shifts, flexible working hours, and opportunities for career advancement within our extensive lounge network.
Contact Details:
Swissport International AG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Catering Agent - Belfast City Airport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Swissport International AG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Swissport International AG
Don't be shy about reaching out to Swissport International AG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Agent - Belfast City Airport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Swissport International AG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Swissport International AG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
