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- Tasks: Support cargo operations with customs clearance, invoicing, and reception duties at Gatwick Airport.
- Company: Join Swissport Cargo, a leading player in the aviation industry.
- Benefits: Earn £15.31 per hour with flexible shifts and opportunities for growth.
- Why this job: Be part of a dynamic team and gain valuable experience in the aviation sector.
- Qualifications: GCSEs required; strong communication skills and IT literacy essential.
- Other info: Work in a fast-paced environment with a commitment to customer service.
The predicted salary is between 30000 - 42000 £ per year.
Swissport Cargo are looking for enthusiastic team members to join our Cargo Operation based at Gatwick Airport. You will be providing clerical support to the cargo function, including supporting and organising customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse.
The position is Full time (working 4 on / 4 off to include night shifts).
Interviews will only take place in person on Tuesday 24th February 2026 (Invite only basis).
Pay Rate: £15.31 per hour.
Responsibilities
- Basic Customs Clearance Process
- Cash Invoicing
- Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
- Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
- Comply with all relevant legislation as well as airport authority and carrier security requirements.
- Comply with Swissport Standard Operating Procedures (SOP's).
- Operate any necessary machinery.
- Additional warehouse duties as required.
Qualifications
- In possession of at least three GCSE's or equivalent.
- Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays).
- Ability to speak and understand the English language.
- Ability to travel to the airport at times where public transport is not available.
- Excellent communication skills (written and verbal).
- Must be IT literate and able to learn airline specific computer systems.
- Ability to follow processes and procedures and apply flexible approach when required.
- Willingness to work in inclement weather if required.
- Able to demonstrate good customer service.
- Commitment to continuous improvement.
- Self motivated and able to work independently.
- Previous experience working in an aviation environment is desired.
Cargo Clerical Agent-UK employer: Swissport International AG
Contact Detail:
Swissport International AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Clerical Agent-UK
✨Tip Number 1
Get to know the company! Research Swissport Cargo and understand their values and operations. This will help you tailor your approach during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customs clearance and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional setting like an airport. Make sure you look smart and presentable for your in-person interview on the 24th of February.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team at Swissport Cargo.
We think you need these skills to ace Cargo Clerical Agent-UK
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team at Swissport Cargo. A little enthusiasm can go a long way!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We want to see how your background fits with the responsibilities of a Cargo Clerical Agent, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Swissport International AG
✨Know Your Cargo Basics
Familiarise yourself with the basic customs clearance processes and cash invoicing. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Show Off Your Communication Skills
Since excellent communication is key, practice answering common interview questions clearly and concisely. Think about how you would greet clients or handle phone queries, as this will demonstrate your customer service skills.
✨Flexibility is Key
Be prepared to discuss your availability for various shifts, including nights and weekends. Highlight any previous experience where you had to adapt to changing schedules or work environments.
✨Demonstrate Your IT Savvy
Brush up on your IT skills and be ready to talk about any relevant software you've used in the past. If you have experience with airline-specific systems, make sure to mention it, as this could set you apart from other candidates.