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- Tasks: Coordinate cargo movement and ensure timely dispatch of shipments at Birmingham Airport.
- Company: Join Swissport, a leading provider of ground and air cargo services.
- Benefits: Enjoy competitive pay, wellness initiatives, and career advancement opportunities.
- Why this job: Be part of a dynamic team in the exciting aviation industry with flexible hours.
- Qualifications: Experience in ground operations and a valid UK manual driving licence required.
- Other info: Comprehensive training provided and a commitment to diversity and inclusion.
The predicted salary is between 11 - 16 £ per hour.
Company: Swissport
Location: Birmingham Airport
Contract Type: Part Time fixed term until 31/10/2026
Hours: 30 hours per week, between Monday – Sunday (shift work) (you cannot pick and choose your own shifts, rotas are issued 28 days in advance)
UK Manual Driving Licence required
Salary: £13.79 per hour
About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role: As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Key Responsibilities:
- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
- Ensure deployment of the environmental processes and procedures, referring to the QHSE Manual.
Qualifications:
- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
- Access to Employee Assistance Programme and wellness initiatives.
- Comprehensive training and development programmes.
- Free onsite parking whilst at work.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
Dispatch Co-ordinator (Operations) - Birmingham Airport employer: Swissport International AG
Contact Detail:
Swissport International AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Co-ordinator (Operations) - Birmingham Airport
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those working at Swissport. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aircraft operations and safety regulations. Show us you’re passionate about the role and ready to hit the ground running!
✨Tip Number 3
Be flexible with your availability. Since the job involves shift work, let us know you’re willing to adapt to the schedule. It shows commitment and makes you a more attractive candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Dispatch Co-ordinator (Operations) - Birmingham Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ground operations or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Dispatch Agent role at Swissport. Share your passion for aviation and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Swissport International AG
✨Know Your Stuff
Make sure you brush up on your knowledge of aircraft ground operations and loading procedures. Familiarise yourself with the specific responsibilities of a Dispatch Agent at Swissport, as this will show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Think of examples from your past experiences where effective communication made a difference, and be ready to share them during the interview.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you prioritise tasks in a fast-paced environment. You might want to have a few scenarios in mind where you successfully managed multiple responsibilities, especially in a time-sensitive situation.
✨Be Ready for Shift Work Questions
Since the role involves varied shifts, be prepared to talk about your flexibility and willingness to work early mornings, evenings, and weekends. Highlight any previous experience you have with shift work to reassure them that you can handle the schedule.
