At a Glance
- Tasks: Monitor telematics and safety systems, ensuring safety and operational concerns are addressed.
- Company: Join Swissport UK at Birmingham International Airport, a leader in aviation services.
- Benefits: Competitive salary up to £25,000, with shift flexibility and career growth opportunities.
- Other info: Work in a high-pressure setting with 24/7 shifts, perfect for quick decision-makers.
- Why this job: Be part of a dynamic team ensuring safety in the fast-paced aviation industry.
- Qualifications: Experience in monitoring environments and strong attention to detail required.
The predicted salary is between 25000 - 25000 £ per year.
- Overview
- Control Centre Operator
Location
BHX Cargo, Birmingham International Airport
Reports to
ICC Supervisor
Salary
up to £25,000 per annum
Shift Pattern
24/7 rotational coverage 4 on 4 off.
Role Overview
ICC Agents are responsible for the real-time monitoring of Swissport UK’s telematics and safety camera systems, identifying and escalating safety and operational concerns related to GSE assets.
They ensure that incidents such as aircraft damage, GSE misuse, speeding, idling, and incorrect parking are logged, reported, and investigated promptly.
Responsibilities
- Monitor telematics and safety camera systems for irregularities or violations.
- Identify and log incidents, escalating critical cases to the ICC Supervisor.
- Assist in compiling evidence for investigations related to safety and operational incidents.
- Communicate with ground operations teams regarding potential risks or ongoing investigations.
- Maintain accurate records and reports for internal and regulatory compliance.
- Follow established response protocols for handling safety and operational issues.
- Support process improvement initiatives to enhance ICC efficiency.
Qualifications
- Experience in a monitoring or control room environment preferred.
- Strong attention to detail and ability to interpret telematics data.
- Good communication and teamwork skills.
- Ability to work in a high‑pressure, fast‑paced environment.
- Basic understanding of safety protocols in aviation or logistics operations is a plus.
Working Conditions
- 24/7 shift‑based role, including nights, weekends, and holidays.
- High‑pressure environment requiring quick decision‑making.
- Primarily desk‑based with extensive use of monitoring systems and communication tools.
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Control Centre Operator in Bickenhill employer: Swissport International AG
Swissport International AG is an excellent employer, offering a supportive work culture where every team member plays a vital role in enhancing guest experiences. Located in Belfast, employees benefit from free meals during shifts, industry-recognised training, and a robust pension scheme, all while enjoying flexible working hours that promote a healthy work-life balance. With a focus on employee growth and development, this position not only ensures high standards of cleanliness but also provides a rewarding environment for those looking to make a meaningful impact.
Contact Details:
Swissport International AG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Control Centre Operator in Bickenhill
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We think you need these skills to ace Control Centre Operator in Bickenhill
Some tips for your application 🫡
Highlight Your Technical Skills:When applying for the Control Centre Operator role, make sure to showcase your technical expertise in control systems. Be specific about the software and programming languages you’ve worked with—mention anything from MATLAB to PLC programming. This will help us see your proficiency in the tools that are essential for the job.
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Professional Documentation:For a full-time role, ensure that your application documents are professional and well-structured. Include a clear CV format and cover letter that highlights key projects or systems you've worked on. Don’t forget to mention any relevant certifications or training that would make you a valuable addition to us at Swissport International AG.
How to prepare for a job interview at Swissport International AG
✨Brush Up on Control Systems Concepts
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Get hands-on with popular simulation tools like MATLAB/Simulink or LabVIEW. A lot of interviews might include technical assessments or practical tasks to gauge our understanding of system modelling and control design using these tools, so being proficient could really set us apart.
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We should expect scenario-based questions where we'll have to solve real-world control system challenges. Practising how to approach problems logically and articulately will help us show our analytical thinking to the interviewer at Swissport International AG.
✨Show Your Passion for Engineering
As this role is full-time, it's crucial we convey our genuine enthusiasm for control systems engineering. Sharing personal projects or experiences where we tackled interesting engineering tasks can illustrate our commitment and eagerness to contribute to the team at Swissport International AG.
