At a Glance
- Tasks: Lead a dynamic team at Belfast International Airport and ensure top-notch service delivery.
- Company: Join Swissport, a vibrant company with a fast-paced airport environment.
- Benefits: Flexible shifts, career progression, and the chance to work in an exciting industry.
- Other info: Opportunities for growth and development in a supportive workplace.
- Why this job: Be a key player in aviation and inspire your team to achieve excellence.
- Qualifications: Team leadership experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Airside Team Leader, you will play a vital role in our airport operation. You will motivate, engage and inspire staff to deliver the best possible service as well as maintain excellent relationships with customers and authorities.
Responsibilities
- Supervise/allocate tasks including reporting absences and overtime.
- Plan and deploy resource to ensure rosters meet customer and operational requirements.
- Develop an open feedback culture by managing the performance of employees and ensure workplace standards are maintained.
- Ensure compliance with all Swissport corporate safety and security procedures in order to meet/exceed regulatory standards and deliver the desired customer service experience.
- Maintain up-to-date manuals and documentation as required.
- Build and maintain relationships with customers and Airport Authorities.
- Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, one-to-ones and completion of relevant reports.
- Ensure compliance with Swissport's SOPs and policies.
- Ensure maximum efficiency in the operation of inbound and outbound flights.
- Resolve conflict and irregularities and take appropriate action.
- Responsible for maintenance of assigned equipment and materials.
- Contribute/assist with local emergency plans.
- Other duties as assigned.
Qualifications
- Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays).
- Ability to speak and understand the English language.
- Ability to travel to the airport at times where public transport is not available.
- Ability to follow processes and procedures and apply a flexible approach when required.
- Willingness to work in inclement weather.
- Able to work in a manual environment and lift up to 32kg throughout a shift if required.
- Able to work as part of a team in a challenging environment.
- Previous experience working in an aviation environment is desired.
- Experience of leading teams.
- Excellent organisational and planning skills.
- Excellent oral and written communication skills.
- Proficient in Microsoft Office.
- A full driving licence.
Career Progression
- Satisfactory completion of three years continuous service typically.
- Attainment of competency in all basic, intermediate and advanced tasks and duties.
- Understanding and acceptance of the requirement to undertake additional duties and responsibilities associated with the seniority of this role.
- Demonstrating competent supervisory skills and/or attending the relevant supervisory skills course(s).
- Further progression/promotion - subject to successful application to job vacancies arising.
Airside Ramp Team Leader - Belfast International Airport employer: Swissport International AG
Swissport is an exceptional employer that thrives on a dynamic work culture, offering employees the chance to engage in a fast-paced environment at Belfast International Airport. With a strong emphasis on teamwork and communication, we provide ample opportunities for career progression and personal development, ensuring that our staff are motivated and inspired to deliver outstanding service. Additionally, our commitment to safety and compliance, coupled with the unique challenges of the aviation industry, makes working with us both meaningful and rewarding.
Contact Details:
Swissport International AG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Airside Ramp Team Leader - Belfast International Airport
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We think you need these skills to ace Airside Ramp Team Leader - Belfast International Airport
Some tips for your application 🫡
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How to prepare for a job interview at Swissport International AG
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
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