Cargo Aviation Office Agent job at Belfast Full Time NEW in Newtownabbey

Swissport UK&I are looking for enthusiastic team members to join our Cargo team. This is a multi-functional role that involves a combination of warehouse and office-based duties. You will spend time working in both environments, so flexibility is essential.

Responsibilities may include:

• Handling and moving air cargo within the warehouse.
• Loading and unloading freight safely.
• Completing office-based administrative tasks, including customs documentation, invoicing, and data entry.
• Providing basic reception and customer service support when required.
• Following all company procedures, safety standards, and security requirements.

This role is ideal for someone who enjoys a varied working day and is happy to work in both a warehouse and an office environment.

Pay: £26,422.50 Yearly and £13.55 Hourly.

Day to day you will be responsible for:

• Loading and unloading air cargo onto vehicles and storage area.
• Preparing and palletizing cargo as needed.
• Ensuring paperwork related to the cargo is correct.
• Assuring proper handling and delivery of cargo and operation of related equipment.
• Following Dangerous Goods Requirements and Regulations.
• Delivering air cargo to appropriate recipient if required.
• Providing special handling of live animals as required.
• Driving and/or operating specialist equipment which may include vans, fork lift trucks, cargo dollies/trailers.
• Offloading trucks.
• Reporting all equipment malfunctions to the appropriate supervisor/manager.
• Complying with all relevant legislation and airport authority and carrier security requirements.
• Complying with Swissport Standard Operating Procedures (SOPs).
• Maintaining the highest standards of safety and security at all times.
• Basic Customs Clearance Process.
• Cash Invoicing.
• Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
• Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
• Operating any necessary machinery.
• Additional warehouse duties as required.

Qualifications:

• In possession of at least three GCSEs or equivalent.
• Flexible to work a variety of shifts (days, evenings, nights, weekends, and public holidays).
• Ability to speak and understand the English language.
• Ability to travel to the airport at times where public transport is not available.
• Excellent communication skills (written and verbal).
• Must be IT literate and able to learn airline specific computer systems.
• Ability to follow processes and procedures and apply a flexible approach when required.
• Willingness to work in inclement weather if required.
• Able to demonstrate good customer service.
• Commitment to continuous improvement.
• Self-motivated and able to work independently.
• Able to work in a manual environment and repeatedly lift up to 32kg throughout a shift.
• Able to work as a team in a fast-paced environment.
• A full driving licence.
• Previous experience working in an aviation environment desirable.

Benefits:

• Tech Scheme - Own new tech over 12 monthly payments interest free.
• Ikea - Furnish your home for less paid over 12 monthly payments deducted from your salary.
• Electric Car Salary Sacrifice (subject to requirements).
• Cycle to work Scheme.
• Holiday Purchase.
• Medicash Health plan.
• EAP service.
• Standby Flights - Fly to certain destinations at a fraction of the cost.
• Eyecare Vouchers.
• Costco membership available to purchase.
• Cashback on shopping with 100s of retailers.
• Free mortgage advice.
• Gym Discounts at PureGym.
• 25% off at aspire lounges.
• Paid volunteering day for your local community.