At a Glance
- Tasks: Greet guests, check them in, and enhance their lounge experience.
- Company: Join Swissport at Manchester Airport, a leader in customer service.
- Benefits: Night shift allowance, flexible hours, and a vibrant work environment.
- Other info: Enjoy a fast-paced atmosphere with opportunities for growth.
- Why this job: Be part of a dynamic team creating memorable experiences for travellers.
- Qualifications: Hospitality or customer service experience with strong communication skills.
The predicted salary is between 22000 - 28000 £ per year.
Swissport is seeking a Customer Service Agent at Manchester Airport to greet guests, check them in, and guide them through the lounge experience. You will work across reception, food and beverage, and back-of-house tasks, ensuring high standards of service and efficiency.
Shift work includes early morning and late-night hours with a night shift allowance. You should bring hospitality or customer service experience, excellent communication, and a team-oriented attitude to join a dynamic lounge.
Lounge Host: Guest Experience & F&B Expert (Shifts) employer: Swissport-8ea42602
Swissport is an exceptional employer located at Belfast City Airport, offering a dynamic work environment in the fast-paced Travel & Hospitality sector. With a strong focus on employee growth through industry-recognised training and a comprehensive recognition scheme, we ensure our team members feel valued and supported. Enjoy benefits like free meals during shifts, flexible working hours, and opportunities for career advancement within our global lounge network, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Host: Guest Experience & F&B Expert (Shifts)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Swissport-8ea42602. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Swissport-8ea42602
Don't be shy about reaching out to Swissport-8ea42602 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lounge Host: Guest Experience & F&B Expert (Shifts)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Swissport-8ea42602 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Swissport-8ea42602
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
