Aspire Lounges at London City Airport is seeking an Assistant Lounge General Manager to lead the LCY pre-flight experience. You will supervise a team of over 50 hospitality hosts and F&B professionals to deliver exceptional service and guest satisfaction throughout the guest journey.
The role focuses on safety, coaching, and delivering Aspire service standards while collaborating with management to optimise revenue and guest experiences in a contemporary lounge environment.
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Luxury Lounge Assistant General Manager – Guest Experience in London employer: Swissport-8ea42602
Swissport UK&I is an exceptional employer, offering a dynamic work environment at the heart of the airport where safety and operational excellence are paramount. With a strong focus on employee development, we provide ample opportunities for growth and advancement, alongside a supportive culture that values teamwork and innovation. Join us to be part of a leading company in the aviation industry, where your contributions directly impact our success and the satisfaction of our customers.
