At a Glance
- Tasks: Coordinate cargo movement and ensure timely dispatch of shipments at Newcastle Airport.
- Company: Join Swissport, a leading provider of ground and air cargo services.
- Benefits: Enjoy competitive pay, wellness initiatives, and career advancement opportunities.
- Other info: Flexible shifts and comprehensive training provided for your growth.
- Why this job: Be part of a dynamic team in the aviation industry with real impact.
- Qualifications: Experience in ground operations and a valid UK manual driving licence required.
The predicted salary is between 12 - 13 € per hour.
Location: Newcastle Airport
Contract Type: Part Time fixed term until 31/10/2026
Hours: 30 hours per week, between Monday – Sunday (shift work) (you cannot pick and choose your shifts, we will issue rotas, 28 days in advance)
Pay: £12.91 per hour
About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role: As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Key Responsibilities:
- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
- Ensure deployment of the environmental processes and procedures, referring to the QHSE Manual.
Qualifications:
- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
- Access to Employee Assistance Programme and wellness initiatives.
- Comprehensive training and development programmes.
- Free onsite parking whilst at work.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
Dispatch Agent (Operations) - Newcastle Airport employer: Swissport-8ea42602
Swissport is an exceptional employer, offering a dynamic work environment at Newcastle Airport where you can thrive in the fast-paced aviation industry. With comprehensive training programmes, career advancement opportunities, and a commitment to employee wellness, Swissport ensures that every Dispatch Agent is supported and valued. Join a diverse team dedicated to delivering reliable services while enjoying benefits like free onsite parking and a retirement savings plan with employer contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatch Agent (Operations) - Newcastle Airport
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at Swissport or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aircraft operations and safety regulations. We want you to show off your skills and confidence when discussing your experience and how it relates to the Dispatch Agent role.
✨Tip Number 3
Be ready to demonstrate your organisational skills during the interview. Think of examples where you've successfully managed multiple tasks under pressure, just like you'd need to do as a Dispatch Agent at Newcastle Airport.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Dispatch Agent (Operations) - Newcastle Airport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in ground operations or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Dispatch Agent role. Share your passion for aviation and how you can contribute to our team at Swissport.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Swissport-8ea42602
✨Know Your Stuff
Make sure you brush up on your knowledge of aircraft ground operations and loading procedures. Familiarise yourself with the specific responsibilities of a Dispatch Agent, as well as any relevant safety regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
As a Dispatch Agent, you'll need to liaise with various stakeholders. During the interview, demonstrate your communication skills by providing clear and concise answers. You might even want to prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments.
✨Be Ready for Shift Work
Since this role involves shift work, be prepared to discuss your flexibility and availability. Highlight any previous experience working varied hours and how you managed your time effectively. This will reassure them that you can handle the demands of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training programmes, or what a typical day looks like for a Dispatch Agent. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
