At a Glance
- Tasks: Lead a dynamic team at Belfast International Airport and ensure top-notch service delivery.
- Company: Join Swissport, a vibrant company in the aviation industry with a focus on teamwork.
- Benefits: Flexible shifts, career progression opportunities, and a supportive work environment.
- Other info: Great potential for career growth and development within the aviation sector.
- Why this job: Be part of an exciting airport operation and inspire your team to excel.
- Qualifications: Team leadership experience, strong communication skills, and a flexible approach.
The predicted salary is between 30000 - 40000 £ per year.
Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Airside Team Leader, you will play a vital role in our airport operation. You will motivate, engage and inspire staff to deliver the best possible service as well as maintain excellent relationships with customers and authorities.
Responsibilities
- Supervise/allocate tasks including reporting absences and overtime.
- Plan and deploy resource to ensure rosters meet customer and operational requirements.
- Develop an open feedback culture by managing the performance of employees and ensure workplace standards are maintained.
- Ensure compliance with all Swissport corporate safety and security procedures in order to meet/exceed regulatory standards and deliver the desired customer service experience.
- Maintain up-to-date manuals and documentation as required.
- Build and maintain relationships with customers and Airport Authorities.
- Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, one-to-ones and completion of relevant reports.
- Ensure compliance with Swissport's SOPs and policies.
- Ensure maximum efficiency in the operation of inbound and outbound flights.
- Resolve conflict and irregularities and take appropriate action.
- Responsible for maintenance of assigned equipment and materials.
- Contribute/assist with local emergency plans.
- Other duties as assigned.
Qualifications and Competencies
- Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays).
- Ability to speak and understand the English language.
- Ability to travel to the airport at times where public transport is not available.
- Ability to follow processes and procedures and apply a flexible approach when required.
- Willingness to work in inclement weather.
- Able to work in a manual environment and lift up to 32kg throughout a shift if required.
- Able to work as part of a team in a challenging environment.
- Previous experience working in an aviation environment is desired.
- Experience of leading teams.
- Excellent organisational and planning skills.
- Excellent oral and written communication skills.
- Proficient in Microsoft Office.
- A full driving licence.
Career Progression
- Satisfactory completion of three years continuous service typically.
- Attainment of competency in all basic, intermediate and advanced tasks and duties.
- Understanding and acceptance of the requirement to undertake additional duties and responsibilities associated with the seniority of this role.
- Demonstrating competent supervisory skills and/or attending the relevant supervisory skills course(s).
- Further progression/promotion - subject to successful application to job vacancies arising.
Airside Ramp Team Leader - Belfast International Airport employer: Swissport-8ea42602
Swissport is an exceptional employer that thrives on a dynamic work culture, offering employees the chance to engage in a fast-paced environment at Belfast International Airport. With a strong emphasis on teamwork and communication, we provide ample opportunities for career progression and personal development, ensuring that our staff are motivated and supported in delivering outstanding service. Join us to be part of a company that values safety, collaboration, and excellence in the aviation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Airside Ramp Team Leader - Belfast International Airport
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We think you need these skills to ace Airside Ramp Team Leader - Belfast International Airport
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