Airside Team Leader - Jersey Airport

Applicant MUST live on Jersey Island to apply.

Ready for take off? Join Swissport for an exciting career in aviation. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Airside Team, you will play a vital role in our airport operation at Jersey Airport. The airport is a fast-paced and safety focussed team environment.

Responsibilities

• Prepare paperwork for crew including flight plans, weather reports, passenger lists and documentation.
• Understand and deal with aircraft weight and balance calculations as required.
• Communicate aircraft fuel and load data between flight crew and load control departments.
• Liaise with colleagues to ensure the aircraft is loaded as intended.
• Prioritise tasks and manage the turnaround of an aircraft from arrival to departure.
• Operate air bridges and stand guidance systems.
• Develop an open feedback culture by managing the performance of employees and ensure workplace standards are maintained.
• Operate a variety of airline and Swissport computer systems and handheld devices, such as but not limited to, FSC, SMT, etc.
• Ensure compliance with all Swissport corporate safety and security procedures in order to meet/exceed regulatory standards and deliver the desired customer service experience.
• Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, one-to-ones and completion of relevant reports.
• Ensure compliance with Swissport's SOPs and policies.
• Ensure maximum efficiency in the operation of inbound and outbound flights.
• Report conflict and irregularities and take appropriate action where necessary.
• Perform daily/weekly assessments.
• Conduct daily shift briefings.
• Responsible for maintenance of assigned equipment, materials and documentation.
• Contribute/assist with local emergency plans.
• Other duties as assigned.

What would make you stand out for this role?

• You're focused on delivering exceptional and safe service.
• You can be an effective team player.
• You're committed to learning and growth.
• You're self-confident and can stay calm under pressure.
• You're organised and can manage time well.
• You're physically fit as lifting up to 32kg is required.
• You have a driver's license.
• You're a fluent English speaker.
• You have basic - intermediate computer skills.

Why you will love working for Swissport:

• Swissport is the world's leading provider of ground and air cargo services.
• Impressive career development opportunities are also available across Swissport’s global network.
• Work with a great team every shift.
• Industry benefits.
• Permanent roles.
• And much more.

Qualifications

GDPR: Swissport has strict obligations under the General Data Protection Regulation 2016/679 (“the GDPR”). Compliance is therefore a responsibility embedded in all roles. Specifically, however, you are required to actively support and assist the business with compliance, both in your daily duties and in respect of ad hoc projects and activities. You are expected to demonstrate good practice to direct reports, and actively promote a culture of compliance.

Equality, Diversity & Inclusion

Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Compliance with equality and diversity principles is therefore a responsibility embedded in all roles. Specifically, you are required to:

• Comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments).
• Respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics.
• Report and act upon all instances of discrimination, harassment, and bullying.
• Proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required.
• Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination.
• Proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity.
• Ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work.
• Evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity.