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- Tasks: Lead and enhance operations at multiple sites, ensuring top-notch service and compliance.
- Company: Join Swisslog, a global leader in innovative intralogistics solutions.
- Benefits: Competitive salary, career growth, and the chance to shape the future of automation.
- Why this job: Be part of a dynamic team driving technological advancements in logistics.
- Qualifications: Strong leadership skills and experience in budget management required.
- Other info: Work in a collaborative environment with opportunities for innovation and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Worcestershire, England, United Kingdom
At Swisslog, we harness the power of technology to shape the future of intralogistics. We are seeking a dynamic System Operations Manager to manage a number of our resident sites in the UK.
Responsibilities- Ensure effective management of existing customer contracts, maintaining compliance and service quality.
- Continuously enhance services for existing customers to reflect technological advancements and evolving customer needs.
- Identify opportunities for modernization and system extensions within the current customer base through proactive engagement.
- Manage and develop System Operation in alignment with agreed objectives and budgetary targets.
- Pursue new business opportunities as they arise and provide support to Account Management in developing these opportunities.
- Renegotiate existing contracts (in collaboration with AM) and secure new System Operation agreements.
- Develop and mentor the subordinate management team.
- Oversee people management activities, including resource planning, motivation, coaching, coordination and performance management.
- Maintain a strong overview of System Operation status by efficient use of available reporting tools.
- Maintain a strong and proactive safety culture and adherence to health and safety rules and regulations.
- Strong team player who can build collaborative relationships with internal Swisslog departments and external partners, including sub‑suppliers.
- Effective communicator who keeps the team fully informed about ongoing customer issues, priorities and demands.
- Ability to deliver professional presentations to customers.
- Knowledge of health and safety regulations.
- Experience in setting and controlling budgets to achieve targeted revenues, expenses and profit margins.
- Understanding of department results and development to perform regular financial reviews.
- Strong technical and commercial knowledge with the ability to sense customer needs and seize opportunities for incremental sales.
- Decision‑making, risk management and ability to plan and organise multiple tasks or projects simultaneously.
- Innovation mindset and development of new ideas.
Our promise to you: Swisslog offers a world of opportunity for people who can deliver a game‑changing mission: driving the future of intralogistics by shaping an era of robotic and data‑driven automated solutions that create exceptional customer value. Join us on this journey and become part of a global enterprise proud of its Swiss roots and worldwide opportunities.
About Swisslog: Swisslog, part of the KUKA Group, employs over 3,000 experts from 50 countries, serving some of the world's largest brands. We implement smart and innovative approaches—flexible robot‑based and data‑driven automation solutions that transform the supply chain.
Seniority level: Director
Employment type: Full‑time
Job function: Information Technology
Industries: Transportation, Logistics, Supply Chain and Storage
Regional Systems Operations Manager employer: Swisslog
Contact Detail:
Swisslog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Systems Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Swisslog and understanding their values and mission. Tailor your responses to show how your experience aligns with their goals, especially in managing customer contracts and enhancing services.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've identified opportunities for modernization or improved service quality in previous roles. This will demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Swisslog team and contributing to our innovative journey.
We think you need these skills to ace Regional Systems Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Systems Operations Manager role. Highlight your experience in managing customer contracts and your ability to enhance services. We want to see how your skills align with our mission at Swisslog!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and driven innovation in previous positions. Let us know why you’re excited about joining Swisslog!
Showcase Your Communication Skills: As an effective communicator, it's crucial to demonstrate this in your application. Whether it's through your CV or cover letter, make sure to convey your ability to keep teams informed and manage relationships with customers and partners. We value clear communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Swisslog
✨Know Your Tech and Trends
Make sure you brush up on the latest technological advancements in intralogistics. Swisslog is all about innovation, so being able to discuss how you can enhance services and identify opportunities for modernisation will definitely impress.
✨Showcase Your People Skills
As a Regional Systems Operations Manager, you'll be managing teams and building relationships. Prepare examples of how you've motivated and developed your team in the past. Highlight your communication skills and how you keep everyone informed about priorities and demands.
✨Be Ready for Financial Discussions
You’ll need to demonstrate your understanding of budget management and financial reviews. Brush up on your experience with setting and controlling budgets, and be prepared to discuss how you’ve achieved targeted revenues and profit margins in previous roles.
✨Safety First!
Health and safety are crucial in this role. Familiarise yourself with relevant regulations and be ready to discuss how you've maintained a strong safety culture in your previous positions. Showing that you prioritise safety will resonate well with the interviewers.
