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For Companies At a Glance
- Tasks: Handle diverse claims and drive timely resolutions in a dynamic team.
- Company: Join Swiss Re, a leader in the insurance industry with a collaborative culture.
- Benefits: Competitive salary, performance-based bonuses, hybrid work model, and global benefits.
- Other info: Inclusive workplace encouraging fresh perspectives and professional growth.
- Why this job: Make a real impact on client satisfaction while developing your skills in a supportive environment.
- Qualifications: 3-6 years in claims or insurance, strong analytical and negotiation skills required.
The predicted salary is between 35000 - 53000 £ per year.
Are you passionate about insurance and eager to help shape the future of our industry? Join our dynamic Casualty Claims Team where your expertise will directly impact client satisfaction and business outcomes.
About The Role
As a Casualty Claims Adjuster based in Manchester, you'll handle a diverse portfolio spanning Public Liability, Employer's Liability and International Program claims. You'll serve as Lead or Coinsurer, conduct thorough coverage evaluations and influence market stakeholders to achieve optimal outcomes aligned with our Corporate Solutions Claims Commitment.
Key Responsibilities
- Handle diverse claims of varying severity within defined technical authority, including coverage review, fact investigation, loss evaluation, and strategic resolution planning.
- Establish and maintain appropriate indemnity and expense reserves with regular reviews.
- Implement proactive diary management to drive claims toward timely and efficient resolution.
- Select and direct external experts, vendors, and attorneys, setting appropriate budgets and managing costs effectively.
- Provide valuable insights and actionable claims input to underwriters and other internal stakeholders.
- Support underwriting teams with contractual wording reviews and risk assessments.
- Communicate effectively with Claim Management and stakeholders regarding loss potential and material claim developments.
- Ensure compliance with internal governance, legal and regulatory requirements.
- Pursue ongoing professional development through industry training and applicable insurance certifications.
- Contribute to regional and global projects as needed to support broader business objectives.
About The Team
The UK claims team is based in London and Manchester and comprises 17 claims professionals of different backgrounds, fields and languages, handling losses in the wholesale and retail markets across all the main lines of business.
About You
You are a detail‑oriented professional with strong analytical abilities who thrives in a collaborative environment. You understand that exceptional claims handling is both a science and an art—requiring technical expertise alongside excellent communication and negotiation skills. You are committed to continuous improvement and take pride in delivering outstanding service that truly differentiates in the market.
Qualifications and Experience
- 3-6 years of claims or insurance industry experience in the primary insurance market handling retail and/or wholesale claims.
- Solid coverage analysis, investigation, loss evaluation and claim valuation skills.
- Strong negotiation abilities with demonstrated success in claim resolutions.
- Experience managing external experts and attorneys, including proactive cost management.
- Proficiency with MS Office suite, MS Outlook and internet‑based research tools.
Nice to Haves
- Insurance qualifications (ACII preferred) or commitment to working toward these credentials.
- Practical working knowledge of the UK Personal Injury Claims Portal as a Compensator.
- Experience handling claims for International Programs.
- Understanding of underwriting and other insurance functions.
- Ability to work both independently and collaboratively within a team environment.
Role and Compensation
For Manchester the annual base salary range for this position is between GBP 35,000 and GBP 53,000 for a full‑time role. The specific salary offered considers requirements, scope, complexity and responsibilities of the role, as well as the applicant's profile including education, qualifications, expertise, specialisation, skills and experience. In addition to your base salary, Swiss Re offers an attractive performance‑based variable compensation component. You will also enjoy a variety of global and location‑specific benefits. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.
Equal Employment Opportunity
We build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skill set, thought or other characteristics. We encourage experienced professionals returning to the workforce after a career break to apply for open positions that match their skills and experience.
Casualty Claims Adjuster (Hybrid, 80-100% working degree) in Manchester employer: Swiss Re
Contact Detail:
Swiss Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty Claims Adjuster (Hybrid, 80-100% working degree) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and claims handling skills. Be ready to discuss specific cases you've worked on and how you resolved them—this shows you're not just talk!
✨Tip Number 3
Show off your soft skills! Communication and negotiation are key in this role, so be sure to highlight your experiences where you've successfully navigated tricky conversations or resolved conflicts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Casualty Claims Adjuster (Hybrid, 80-100% working degree) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Casualty Claims Adjuster role. Highlight your relevant experience in claims handling, coverage analysis, and negotiation skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the insurance industry and how you can contribute to our Casualty Claims Team. Be sure to mention any specific experiences that relate to the key responsibilities outlined in the job description.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, make sure to include examples of how you've successfully evaluated claims or resolved complex issues in the past. We love seeing how you think and approach challenges!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Swiss Re
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of Public Liability, Employer's Liability, and International Program claims. Be ready to discuss specific cases you've handled, showcasing your analytical skills and how you approached resolution planning.
✨Show Off Your Negotiation Skills
Prepare examples that highlight your negotiation abilities. Think of situations where you successfully resolved claims or managed costs with external experts. This will demonstrate your capability to influence stakeholders effectively.
✨Demonstrate Your Team Spirit
Since the role involves collaboration, be prepared to share experiences where you worked as part of a team. Highlight how you contributed to achieving common goals and how you communicate with colleagues and stakeholders.
✨Stay Updated on Industry Trends
Familiarise yourself with current trends in the insurance industry, especially regarding claims handling and regulatory changes. Showing that you're committed to ongoing professional development will impress your interviewers and align with their values.