Property Claims Specialist (Hybrid - 80-100%) in London

About the Role

This is a role responsible for the professional handling of a portfolio of Property and Engineering claims underwritten in the UK Wholesale and Retail markets. The role will be diverse across these two disciplines with focus on International Programme Property losses, along with supporting the current claim expert on wholesale E&C business. You should be comfortable acting as Lead or as a Coinsurer, and capable of technical coverage evaluation and exposure analysis and influencing a market to reach the desired outcome. Our objective is proactive investigation and evaluation, fair resolution, and the delivery of exceptional customer service in line with the Corporate Solutions Claims Commitment.

Key Responsibilities:

• Handle a portfolio of claims of varying severity within defined technical authority from first advice through to settlement, including, coverage review, fact investigation, loss evaluation, and designing and executing on an appropriate claim resolution strategy.
• Select, direct and manage external experts and vendors, including working with them to set appropriate budgets and effectively manage costs.
• Provide accurate reporting to internal stakeholders.
• Deliver practical claims insights and input to internal collaborators, including underwriters, sales and risk engineering.
• Keep Claim Management informed of loss potential and material claim developments, consistent with the Claim Handling Expectations and Standard Operating Procedures.

About the Team

The UK claims team is based in London & Manchester and comprises 18 claims professionals of different backgrounds, fields and languages, handling losses in the wholesale and retail markets across all the main lines of business. We believe that the way in which claims are handled, through the delivery of our Corporate Solutions Claims Commitment, can be a key differentiator and enables us to provide a unique and de-commoditised service to our customers. Put simply: we want exemplary claims service to be the reason customers buy insurance from Swiss Re Corporate Solutions.

About You

We are looking for an open-minded and enthusiastic team player who can constructively and respectfully engage in challenging conversations. To be successful, you need to have strong communication, negotiation and partnering skills. Are you at ease with leaving the comfort zone and performing under pressure? Do you consider yourself to be a self-starter, able and willing to take initiative and implement measures in a goal-oriented manner?

We are looking for candidates who meet these requirements:

• 3+ years Claims or Insurance Industry experience working in the primary insurance market.
• Ability to engage and lead external experts, including proactive cost management skills.
• Solid coverage, investigation, loss evaluation and claim valuation skills.
• Solid computer skills including proficiency in the use of MS Office (Word, Excel, Power Point), MS Outlook, and the use of digital tools, data platforms, and AI-enhanced systems for research and investigation.
• Experience with data visualization tools and the ability to present data-driven insights to diverse stakeholders.
• Solid understanding of underwriting and other insurance functions.
• Familiarity with GenAI tools and data-driven decision-making.

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

For London, the base salary range for this position is between 50,000 GBP and 76,000 GBP for a full-time role. The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role
• the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience

In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus.

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.