Property Claims Handler (Hybrid - 80-100%) in London
Property Claims Handler (Hybrid - 80-100%)

Property Claims Handler (Hybrid - 80-100%) in London

London Full-Time 50000 - 76000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage diverse property claims and provide outstanding service to clients.
  • Company: Join Swiss Re, a leading provider of innovative insurance solutions.
  • Benefits: Competitive salary, performance-based bonuses, and global benefits.
  • Why this job: Make a real impact by helping clients navigate complex claims with confidence.
  • Qualifications: 3+ years in property claims or insurance, strong analytical and communication skills.
  • Other info: Hybrid work model with opportunities for professional growth in an inclusive environment.

The predicted salary is between 50000 - 76000 Β£ per year.

As a Property Claims Handler, you will be responsible for the professional handling of a portfolio of International Programme Property, Property and Engineering claims underwritten in the UK Wholesale and Retail markets. You will manage diverse property claims while providing outstanding service to our clients during their time of need. Your expertise will help clients navigate complex situations with confidence and clarity.

Key Responsibilities

  • Handle a diverse portfolio of property claims of varying severity within defined technical authority from first advice through to settlement, including coverage review, fact investigation, loss evaluation, and designing and executing appropriate claim resolution strategies.
  • Select, direct and manage external experts and vendors, including working with them to set appropriate budgets and effectively manage costs.
  • Provide accurate reporting to internal stakeholders, ensuring all parties have the information needed for informed decision-making.
  • Deliver practical claims insights and input to internal collaborators, including underwriters, sales and risk engineering teams.
  • Keep Claim Management informed of loss potential and material claim developments, consistent with the Claim Handling Expectations and Standard Operating Procedures.

About the Team

The UK property claims team is based in London & Manchester and comprises 6 claims professionals of different backgrounds and fields, handling losses in the wholesale and retail markets across all the main lines of business. We believe that the way in which claims are handled can be a key differentiator and enables us to provide a unique and de-commoditised service to our customers.

About You

You are a proactive professional who thrives in a collaborative environment and takes pride in delivering excellent service. With strong analytical skills and attention to detail, you excel at evaluating complex situations and developing effective solutions. Your communication skills enable you to build strong relationships with clients and colleagues alike, while your organizational abilities help you manage multiple priorities efficiently.

We are looking for candidates who meet these requirements:

  • 3+ years Property or International Programme Property Claims or Insurance Industry experience working in the primary insurance market.
  • Solid coverage, investigation, loss evaluation and claim valuation skills.
  • Ability to engage and lead external experts, including proactive cost management skills.
  • Solid computer skills including proficiency in MS Office suite, MS Outlook, and digital tools for research and investigation.
  • Experience with data visualization tools and the ability to present data-driven insights to diverse stakeholders.
  • Solid understanding of underwriting and other insurance functions.
  • Familiarity with GenAI tools and data-driven decision-making.
  • Experience working with AI-enhanced systems for claims processing and investigation.

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

For London, the base salary range for this position is between 50,000 GBP and 76,000 GBP for a full-time role. The specific salary offered considers the requirements, scope, complexity and responsibilities of the role, as well as the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience. In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further, you will enjoy a variety of global and location specific benefits. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Property Claims Handler (Hybrid - 80-100%) in London employer: Swiss Re

Swiss Re Corporate Solutions is an exceptional employer, offering a dynamic hybrid work model that fosters collaboration and innovation among its diverse team of claims professionals in London and Manchester. With a strong commitment to employee growth, competitive salaries, and performance-based compensation, the company provides a supportive environment where individuals can thrive while delivering outstanding service to clients. Join us to be part of a culture that values inclusivity and encourages fresh perspectives, making a meaningful impact in the insurance industry.
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Contact Detail:

Swiss Re Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Property Claims Handler (Hybrid - 80-100%) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work in property claims. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to property claims handling. Think about how you’d explain your experience with loss evaluation and managing external experts. Confidence is key!

✨Tip Number 3

Showcase your analytical skills! Bring examples of how you've tackled complex claims situations in the past. Use data visualisation tools to present your insights clearly during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Property Claims Handler (Hybrid - 80-100%) in London

Property Claims Handling
Coverage Review
Fact Investigation
Loss Evaluation
Claim Valuation
Cost Management
MS Office Suite Proficiency
Data Visualization Tools
Communication Skills
Analytical Skills
Attention to Detail
Organisational Abilities
Understanding of Underwriting
Experience with AI-Enhanced Systems

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your property claims experience and any relevant achievements to show us you’re the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've handled property claims in the past and how your proactive approach can benefit our team.

Showcase Your Analytical Skills: Since the role requires strong analytical abilities, include examples in your application that demonstrate how you've evaluated complex situations and developed effective solutions in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Swiss Re

✨Know Your Claims Inside Out

Before the interview, brush up on your knowledge of property claims, especially in the context of international programmes. Be ready to discuss specific cases you've handled, focusing on your approach to coverage review and loss evaluation.

✨Showcase Your Analytical Skills

Prepare to demonstrate your analytical prowess by discussing how you've evaluated complex situations in past roles. Use examples that highlight your ability to develop effective solutions and manage multiple priorities efficiently.

✨Engage with External Experts

Since the role involves managing external experts, think of instances where you've successfully led teams or directed vendors. Be ready to talk about how you set budgets and managed costs while ensuring quality outcomes.

✨Communicate Clearly and Confidently

Strong communication is key in this role. Practice articulating your thoughts clearly, especially when discussing technical details. Prepare to explain how you've built relationships with clients and colleagues, as this will be crucial for success in the team.

Property Claims Handler (Hybrid - 80-100%) in London
Swiss Re
Location: London

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