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- Tasks: Lead innovative records management initiatives and transform processes for organisational excellence.
- Company: Join Swiss Re, a global leader in reinsurance and risk management.
- Benefits: Competitive salary, performance bonuses, and a flexible hybrid work environment.
- Why this job: Make a real impact on how we manage critical information assets.
- Qualifications: Experience in records management or insurance, with strong analytical and communication skills.
- Other info: Be part of a diverse team that values fresh perspectives and innovative thinking.
The predicted salary is between 64000 - 96000 £ per year.
Are you passionate about transforming records management processes and driving organizational excellence? Join our team as we revolutionize how Life & Health Reinsurance manages critical information assets. This newly created role offers a unique opportunity to lead regional initiatives while contributing to global program success in an environment where your expertise will directly impact business efficiency and compliance.
About The Role
This newly created role will drive key elements of L&H Re Records Management and represent L&H in the Group Records Management Enhancement Program. The role combines regional accountability with global program involvement and plays a critical part in embedding the future Records Management Target Operating Model (TOM) within L&H Re. In this role, you will help transition L&H Re from legacy remediation towards a sustainable, business-integrated Records Management capability.
Key Responsibilities
- Lead remediation efforts for high-priority Records Management issues in the region and as part of the global team, including reducing physical records backlog, reviewing unindexed boxes, and addressing legacy electronic records challenges.
- Serve as a strategic gatekeeper between local business teams, Group Records Management, and CRES to ensure efficient coordination, clear accountability, and optimal resource utilization.
- Conduct detailed analysis of physical and electronic records data, document issues, and track remediation and quality improvement initiatives with precision.
- Drive knowledge sharing within L&H Re and across Group Records Management, ensuring valuable insights are incorporated into future TOM design and improvements.
- Implement and champion the future Records Management TOM within L&H Re, fully aligned with the Group TOM, acting as a strong advocate across the business.
- Take ownership of regional Records Management leadership, ensuring quality assurance activities and clear execution of local mandates.
- Assess regional requirements, connect with local stakeholders, and promote adherence to DRM processes and guidelines.
- Support integration of Group deliverables into regional business processes and ensure local adoption and operationalization.
- Contribute strategically to planning, issue triage, risk identification, and structured execution across remediation and governance topics.
About The Team
Records Management is a new team as part of L&H Business Operations. We work with stakeholders across the entire L&H value chain, IT, as well as GDTO. Key focus of this new team will be on solving the three following priority tasks for L&H Re:
- Addressing potential legacy issues on physical and digital records
- Implement future Records Management TOM design for L&H Re, aligned to the future Group Records Management TOM
- Actively participate and represent L&H Re in the Group Records Management Enhancement Program
You will report to the Senior Project Manager.
About You
We’re looking for a detail-oriented professional who thrives in complex environments and can translate strategic vision into practical implementation. You’re a natural problem-solver who builds relationships across organizational boundaries and communicates effectively with diverse stakeholders. Your analytical mindset and ability to drive results make you an ideal candidate to help shape our records management future.
We Are Looking For Candidates Who Meet These Requirements
- Prior experience or exposure to Records Management or experience working in insurance or reinsurance on the L&H side.
- Demonstrated ability to quickly grasp complex issues, engage constructively, and develop pragmatic solutions within defined governance frameworks.
- Strong capability to translate business requirements into high-level process improvements or system/tool change requests.
- Excellent communication skills with the ability to tailor messaging to different stakeholder groups.
- Proven experience working across regions, divisions, and functions to develop accepted and sustainable solutions.
These Are Additional Nice To Haves
- Experience in project management methodologies and tools.
- Background in compliance, information governance, or data management.
- Knowledge of regulatory requirements related to records retention.
The base salary range for this position is between GBP 64,000 and GBP 96,000 (for a full-time role). The specific salary offered considers: the requirements, scope, complexity and responsibilities of the role, the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience. In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.
About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
L&H RE Records Management Manager (Hybrid; 80-100% working degree) in Folkestone employer: Swiss Re
Contact Detail:
Swiss Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L&H RE Records Management Manager (Hybrid; 80-100% working degree) in Folkestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in records management or insurance. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to records management and think of ways you can contribute to their goals. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of L&H RE Records Management Manager. Highlight your problem-solving skills and ability to drive results, as these are key in this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the future of records management.
We think you need these skills to ace L&H RE Records Management Manager (Hybrid; 80-100% working degree) in Folkestone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Records Management and how it aligns with the role. We want to see how your skills can help us transform our processes!
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled complex issues in the past. We love candidates who can demonstrate their analytical mindset and ability to drive results.
Communicate Clearly: Use clear and concise language in your written application. Remember, we’re looking for excellent communication skills, so make sure your messaging is tailored to different stakeholder groups.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Swiss Re
✨Know Your Records Management Inside Out
Before the interview, dive deep into the specifics of records management, especially in the context of Life & Health Reinsurance. Familiarise yourself with current trends, challenges, and best practices. This will not only show your passion but also your readiness to tackle the role's responsibilities.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to records management. Think about past experiences where you've successfully navigated complex issues or implemented process improvements. Be ready to share specific examples that highlight your analytical skills and problem-solving abilities.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've tailored your communication style to different audiences in the past. This will demonstrate your ability to build relationships across organisational boundaries.
✨Understand the Company Culture
Research Swiss Re’s values and culture, particularly their focus on inclusivity and innovation. Be prepared to discuss how your personal values align with theirs and how you can contribute to fostering an inclusive environment. This will help you stand out as a candidate who fits well within their team.