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For Companies At a Glance
- Tasks: Support office operations and facilities management in a dynamic team environment.
- Company: Join Swiss Re, a leading global provider of reinsurance and insurance solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact on workplace experiences while developing valuable skills.
- Qualifications: Strong organisational skills and experience in office management or corporate services.
- Other info: Collaborative team atmosphere with a focus on innovation and sustainability.
The predicted salary is between 28000 - 42000 ÂŁ per year.
We are seeking a highly organized and detail‑focused professional to join Swiss Re as a CRES Administrator, supporting our UK & Ireland Corporate Real Estate & Services team in London. In this role, you will play a key part in ensuring the smooth operation of our workplace by delivering high‑quality office and facilities management support. You will contribute across several core areas—including communications, finance administration, project coordination, and relationship management—helping to maintain seamless day‑to‑day operations and an excellent service experience for colleagues and stakeholders. This is an on‑site role, and being physically present in the London office is essential.
Your in‑person presence enables effective coordination with internal partners, timely response to operational needs, proactive issue resolution, and the delivery of a consistently high standard of customer service across our facilities.
What You Will Do
- Communication Support
- Create and distribute Service Communication Messages (SCOM) via ContactOne.
- Coordinate poster distribution and support event‑related communications.
- Maintain and update CRES information on ContactOne and the Enterprise portal.
- Finance Support
- Prepare and process invoices, statements, and sub‑tenant billing.
- Support colleagues with purchase orders (POs) and invoices via MySpend / Coupa.
- Administration Support
- Manage Snow tickets in collaboration with Facility Management Support Officers (FMSOs).
- Assist with workplace management and data upkeep in IWMS / Planon or InSite.
- Support and coordinate DSE assessments, first‑aid and fire marshal training, and Health & Safety administrative tasks.
- Support legal compliance, Internal Environmental Management (IEM) topics, and ISO certifications (e.g., ISO14001, ISO50001).
- Project Support
- Support CRES projects, including vendor management, coordination of site visits, meeting minutes, and ongoing tool improvements (e.g., GRRS, Schedule Now, Global Visitor Tool).
- Relationship Management
- Act as a key contact for multi‑site suppliers & vendors (e.g., Fruitful Office, Lyreco, St John Ambulance).
- Attend supplier and sub‑tenant meetings, addressing queries and ensuring service consistency.
What You Bring
- Highly organized with ability to multitask and manage competing priorities.
- Customer‑focused with strong interpersonal and communication skills.
- Confident working with financial processes, systems, and data input.
- Proactive, solutions‑oriented, and able to collaborate with diverse stakeholders.
- Proficient with MS Office Suite and visitor/helpdesk management systems.
- Previous experience in facilities, office management, or corporate services essential.
Why Join Us?
At Swiss Re, you’ll join a collaborative, supportive team committed to delivering first‑class workplace experiences. You will gain experience across a range of operational areas, develop strong relationships with internal and external partners, and contribute to the smooth running of some of our most important corporate services. This role provides an excellent opportunity to build a career within Corporate Real Estate & Services while making a direct impact on our colleagues’ day‑to‑day experiences.
If you are excited about this opportunity and meet the qualifications, we invite you to submit your application. Together, let's shape the future of workplace management at Swiss Re.
Swiss Re is an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, gender, disability, or background.
CRES Administrator employer: Swiss Re
Contact Detail:
Swiss Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRES Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Swiss Re. Check out their social media and website to understand their values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to office management and customer service. Think about specific examples from your past experiences that highlight your organisational skills and ability to multitask. The more you practice, the more confident you'll feel!
✨Tip Number 3
Dress the part! Since this is an on-site role, make sure you present yourself professionally. Choose an outfit that aligns with the company's dress code, as first impressions matter. Looking sharp can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace CRES Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the CRES Administrator role. Highlight your organisational skills and experience in facilities management, as these are key to what we’re looking for at Swiss Re.
Showcase Your Communication Skills: Since communication support is a big part of this role, don’t forget to demonstrate your strong interpersonal skills. Use examples from your past experiences where you effectively communicated with colleagues or managed relationships with suppliers.
Be Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is free from typos and clearly structured. This reflects the high standards we expect in our day-to-day operations.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows your enthusiasm for joining our team at Swiss Re!
How to prepare for a job interview at Swiss Re
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the CRES Administrator role. Familiarise yourself with the key responsibilities like communication support, finance administration, and project coordination. This will help you articulate how your skills align with what Swiss Re is looking for.
✨Showcase Your Organisational Skills
As a CRES Administrator, being highly organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlighting your ability to multitask will demonstrate that you can handle the demands of the role.
✨Prepare for Customer-Focused Scenarios
Since this role involves a lot of interaction with colleagues and suppliers, be ready to discuss how you've provided excellent customer service in previous positions. Think of specific instances where you resolved issues or improved service delivery, as this will show your customer-focused mindset.
✨Familiarise Yourself with Relevant Tools
Get comfortable with tools mentioned in the job description, like MS Office Suite and any visitor/helpdesk management systems. If you have experience with similar software, be prepared to discuss it. Showing that you're tech-savvy will give you an edge in the interview.
