Casualty Claims Adjuster (Hybrid, 80-100% working degree)

Are you passionate about insurance and eager to help shape the future of our industry? Join our dynamic Casualty Claims Team where your expertise will directly impact client satisfaction and business outcomes.

As a Casualty Claims Adjuster based in Manchester, you'll handle a diverse portfolio spanning Public Liability, Employer's Liability and International Program claims. You'll serve as Lead or Coinsurer, conduct thorough coverage evaluations and influence market stakeholders to achieve optimal outcomes aligned with our Corporate Solutions Claims Commitment.

• Handle diverse claims of varying severity within defined technical authority, including coverage review, fact investigation, loss evaluation, and strategic resolution planning.
• Establish and maintain appropriate indemnity and expense reserves with regular reviews.
• Implement proactive diary management to drive claims toward timely and efficient resolution.
• Select and direct external experts, vendors, and attorneys, setting appropriate budgets and managing costs effectively.
• Provide valuable insights and actionable claims input to underwriters and other internal stakeholders.
• Support underwriting teams with contractual wording reviews and risk assessments.
• Communicate effectively with Claim Management and stakeholders regarding loss potential and material claim developments.
• Ensure compliance with internal governance, legal and regulatory requirements.
• Pursue ongoing professional development through industry training and applicable insurance certifications.
• Contribute to regional and global projects as needed to support broader business objectives.

The UK claims team is based in London and Manchester and comprises 17 claims professionals of different backgrounds, fields and languages, handling losses in the wholesale and retail markets across all the main lines of business.

You are a detail‑oriented professional with strong analytical abilities who thrives in a collaborative environment. You understand that exceptional claims handling is both a science and an art—requiring technical expertise alongside excellent communication and negotiation skills. You are committed to continuous improvement and take pride in delivering outstanding service that truly differentiates in the market.

• 3-6 years of claims or insurance industry experience in the primary insurance market handling retail and/or wholesale claims.
• Solid coverage analysis, investigation, loss evaluation and claim valuation skills.
• Strong negotiation abilities with demonstrated success in claim resolutions.
• Experience managing external experts and attorneys, including proactive cost management.
• Proficiency with MS Office suite, MS Outlook and internet‑based research tools.

• Insurance qualifications (ACII preferred) or commitment to working toward these credentials.
• Practical working knowledge of the UK Personal Injury Claims Portal as a Compensator.
• Experience handling claims for International Programs.
• Understanding of underwriting and other insurance functions.
• Ability to work both independently and collaboratively within a team environment.

For Manchester the annual base salary range for this position is between GBP 35,000 and GBP 53,000 for a full‑time role. The specific salary offered considers requirements, scope, complexity and responsibilities of the role, as well as the applicant's profile including education, qualifications, expertise, specialisation, skills and experience. In addition to your base salary, Swiss Re offers an attractive performance‑based variable compensation component. You will also enjoy a variety of global and location‑specific benefits. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

We build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skill set, thought or other characteristics. We encourage experienced professionals returning to the workforce after a career break to apply for open positions that match their skills and experience.