Office Manager

Office Manager (Temporary)

Toxteth, Liverpool
£16.48 per hour
20 hours per week
Temporary

We are looking for a dynamic and highly organized Office Manager to join our client\’s team on a temporary basis. This role is key in ensuring the smooth running of our busy office environment in Toxteth, Liverpool, and supporting their operational functions. This isn\’t a financial role.

Key Responsibilities

1. Manage day-to-day office operations, including liaising with building staff regarding maintenance, security, and access issues.
2. Ensure the provision and supply of stationery, printers, and office equipment.
3. Act as the first point of contact for all office queries and visitors.
4. Administer and oversee a document control system for office and HR use.
5. Address client complaints in accordance with our complaints policy.
6. Manage and supervise four office staff, ensuring appropriate workload distribution and performance.
7. Provide induction support related to office systems and IT.
8. Contribute to innovative solutions to improve efficiency and reduce costs.
9. Participate in ad hoc projects as required by the CEO or Senior Management Team.

Essential Skills and Qualifications

1. Proven experience in office management, ideally in a busy environment.
2. Strong IT skills, including proficiency in Microsoft Office Suite (Outlook, Excel, Word, Visio, MS Project).
3. Experience with casework management systems (preferably Advice Pro or similar).
4. Experience in staff management and workload distribution.
5. Full training in GDPR and confidentiality protocols.
6. Commitment to equality, diversity, and inclusion.
7. Experience in a third sector organisation, particularly in social welfare law advice.
8. Ability to identify and implement cost-saving initiatives and efficiency improvements.

If you feel like you are suitable for this role, please apply at your earliest convenience.

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