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- Tasks: Manage front desk duties, greet visitors, and handle calls with a smile.
- Company: Join a dynamic team focused on creating a welcoming environment.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the face of the company and make a positive impact every day.
- Qualifications: O levels or ITE with at least 2 years of experience preferred.
- Other info: Great chance to develop your skills in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Role Purpose
Manage front desk functions including attending to visitors and guests, mail and postage as well as attending to incoming calls. Act as facility administrator to help build a clean, safe and operational work environment.
Role Accountabilities
- Reception Duties
- Maintain cleanliness and orderliness of reception area, meeting rooms, and pantry.
- Answer phone calls and handle general queries.
- Welcome visitors and notify relevant personnel of their arrival.
- Collect and distribute mail, courier packages, and letters to respective departments.
- Administer building and office access cards.
- Maintain and update office records, files, databases, and phone lists.
- Assist with ordering and serving refreshments for meetings and events.
- Participate as a member of the Workplace Safety Committee.
- Manage office and pantry supplies, including stationery and first aid items.
- Coordinate preventive and corrective maintenance of office and pantry equipment (e.g., printers, water dispensers, AEDs).
- Liaise with vendors for cleaning, security, and other facility-related services.
- Monitor vendor performance and cleaners’ attendance.
- Act as the primary contact for building and office repair and maintenance issues.
- Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
- Challenge and stop unsafe acts and behaviours or unsafe conditions.
- Comply with Global Safety Standards, Policies and Operating Procedures.
Key Qualifications & Skills
- Qualifications
- ‘O’ levels or ITE
- Minimum 2 years of experience
- Problem solving skills to resolve issues independently.
- Experienced in SAP and Microsoft Office (Word, Excel and Powerpoint) is preferred.
- Good communication skills.
- Good customer service to internal and external customers.
- Multi-tasking skills and ability to prioritise work and meet deadlines.
Receptionist employer: SWIRE BULK PTE. LTD.
Contact Detail:
SWIRE BULK PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your problem-solving skills. Think of examples from your past experiences where you’ve tackled challenges head-on. This is your chance to shine and demonstrate how you can handle the reception duties effectively!
✨Tip Number 3
Don’t forget to highlight your customer service skills! Whether it’s dealing with visitors or managing calls, showing that you can keep a cool head and provide excellent service will set you apart from the competition.
✨Tip Number 4
Finally, after the interview, send a quick thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. And remember, if you’re keen on this role, apply through our website for a smoother process!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Receptionist where communication is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for, like your customer service skills and ability to multitask. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, we appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at SWIRE BULK PTE. LTD.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with managing front desk functions, handling calls, and maintaining a clean reception area. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or made someone feel welcome, as this will demonstrate your ability to handle queries effectively.
✨Demonstrate Your Organisational Skills
Highlight your ability to multitask and prioritise work during the interview. You might be asked how you would manage incoming calls while attending to visitors. Share specific strategies you use to stay organised, such as using digital tools or checklists to keep track of tasks.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, safety protocols, or how they measure success in the receptionist role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
