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- Tasks: Welcome customers, manage appointments, and ensure smooth operations in a busy garage.
- Company: Join a fast-growing automotive garage with a supportive team culture.
- Benefits: Competitive salary, monthly bonuses, training opportunities, and employee discounts.
- Why this job: Perfect for those who love customer service and want a stable career with growth potential.
- Qualifications: Experience in customer service, strong communication skills, and a positive attitude.
- Other info: Enjoy a friendly work environment with excellent career progression opportunities.
The predicted salary is between 26500 - 29500 £ per year.
Salary: £26,500 - £29,500 (Depending on Experience) + Monthly Bonus Scheme
Hours: Mon-Fri 8:00am-5:30pm | Sat 8:00am-1:00pm | Sun & Bank Holidays Closed
Full-Time | Permanent | Excellent Career Progression
Our client is seeking a friendly, organised, and professional Service Advisor to join a reputable, fast-growing automotive garage. If you're confident in customer service, enjoy working in a fast-paced environment, and thrive on delivering great communication and support, this is an excellent opportunity to join a successful and supportive team.
This role is ideal for someone who enjoys helping customers, keeps calm under pressure, and wants a stable position with long-term potential.
The Role
- Greeting customers and providing a welcoming first impression
- Booking appointments, managing diaries, and organising the daily schedule
- Handling phone calls, email enquiries, and customer queries
- Preparing job cards and ensuring paperwork is completed accurately
- Communicating with technicians and updating customers on progress
- Taking payments and issuing invoices
- Maintaining a tidy, well-presented reception area
- Supporting the smooth running of the garage with general administrative tasks
You’ll deliver excellent customer care while helping maintain an efficient and professional front-of-house service.
What We're Looking For
- Previous experience in a customer service or advisor role
- Strong communication and interpersonal skills
- Good organisational ability and attention to detail
- Confidence using computer systems and booking software
- A positive attitude and professional manner
- Ability to multitask and work well under pressure
- Full UK driving licence preferred but not essential
What's On Offer
- £26,500 - £29,500 salary (experience dependent)
- Monthly performance-based bonus scheme
- Permanent, full-time position
- Friendly and supportive team environment
- Opportunities for training and career development
- Company pension
- Employee discount
- Free/on-site parking
- Cycle to work scheme
- Workwear provided (if required)
If you're looking for a rewarding front-of-house role within a respected and growing automotive business - and you pride yourself on delivering excellent customer service - we'd love to hear from you. Apply now to join a friendly, professional team and start the next step in your career.
Service Advisor in Oxford employer: Swipe Right Recruitment
Contact Detail:
Swipe Right Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Service Advisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or attend job fairs, be ready to introduce yourself confidently. Highlight your customer service skills and how you thrive in fast-paced environments.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Remind them why you're the perfect fit for their team and keep the conversation going.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're serious about joining our friendly team!
We think you need these skills to ace Service Advisor in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant roles that showcase your organisational skills.
Craft a Personal Cover Letter: Write a cover letter that speaks directly to us. Share why you’re excited about the Service Advisor role and how your background makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to show a bit of your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Swipe Right Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Advisor role. Familiarise yourself with the key responsibilities like greeting customers, managing appointments, and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you've excelled in customer service. Think of situations where you resolved issues or went above and beyond for a customer. This will highlight your suitability for the role and your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Strong communication skills are essential for a Service Advisor. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This not only shows your interest but also helps you determine if the company is the right fit for you.
