At a Glance
- Tasks: Lead a dynamic team in an automotive tyre centre and ensure top-notch customer service.
- Company: Join a leading automotive company with a focus on team performance and customer satisfaction.
- Benefits: Enjoy competitive pay, bonuses, private medical insurance, and generous leave.
- Other info: Structured training and career progression opportunities await you!
- Why this job: Make a real impact while developing your leadership skills in a thriving environment.
- Qualifications: Experience in fast-fit tyre centres and strong people management skills required.
The predicted salary is between 45000 - 50000 £ per year.
If you're passionate about delivering outstanding service, driving team performance and creating a great customer experience, we want to hear from you!
About the role
The Branch Manager will be responsible for all operations and staff management at one of our automotive tyre centres. This will involve (but not limited to):
- Ensuring branch budget is achieved
- Line management of reporting staff
- Dealing with customer enquiries in person, over the phone and online
- Ensuring branch targets are communicated and achieved
- Monitoring and managing stock levels
- Hands-on workshop role if and when required
- Interview, induct and engage all new staff
Working hours:
- Mon-Fri: 08:00 - 18:00
- Sat: 08:30 - 17:00
- One weekday off (3 weeks out of 4)
- One full Saturday off every fourth week
- No Sundays
Essential Skills
The successful candidate will be able to demonstrate:
- A proven track record in a fast-fit tyre centre environment
- Strong knowledge of tyres and routine mechanical work
- The ability to work closely with the branch team and lead by example
- Strong people management skills
- Clear and effective communication skills
- The energy to thrive and motivate in a target-driven environment
- Maintain high standards of customer service across the branch
- Ensuring compliance with Company policies and procedures
- Must have full UK driving licence.
What You'll Receive:
If you are successful, you can look forward to training opportunities, career progression and a range of benefits you would expect from an employer of choice, including:
- Weekly, achievable commission scheme
- Further performance and standards related bonuses
- Private medical insurance (50%-50% contribution agreement)
- Company car or car allowance
- Company pension scheme
- 20 days annual leave in addition to Bank Holidays, increasing to 25 days over a period of time
- Uniform provided
- Staff and family discounts
- Refer a Friend Scheme
- Structured training
- Driving Lesson Assistance Scheme offering financial help with driving lessons
In light of current government legislation please note, if you are offered an interview we will require at time of interview proof of the right to work in the UK (usually a Passport or Birth Certificate), and a written proof of National Insurance number (this is any official government document which includes your name and NI number).
Basic salary: £37,000 per annum OTE Salary: £45,000 - £50,000 per annum Job Type: Full-time, Permanent
Branch Manager/senior Manager in Leatherhead employer: Swipe Right Recruitment
As a leading employer in the automotive sector, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and satisfaction. With competitive salaries, a structured training programme, and a range of benefits including private medical insurance and a generous leave policy, we ensure our Branch Managers thrive both personally and professionally. Located in a vibrant community, our tyre centres offer a supportive environment where your passion for customer service and team leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager/senior Manager in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for management roles in fast-fit tyre centres and practice your answers. We want you to showcase your people management skills and your passion for customer service.
✨Tip Number 3
Show off your knowledge! When you get the chance, discuss your experience with tyres and routine mechanical work during interviews. This will demonstrate that you’re not just a manager but someone who understands the ins and outs of the business.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take on the challenge of managing a branch.
We think you need these skills to ace Branch Manager/senior Manager in Leatherhead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering outstanding service shine through. We want to see how you can drive team performance and create a great customer experience, so share specific examples from your past roles!
Tailor Your CV:Make sure your CV is tailored to the Branch Manager role. Highlight your experience in fast-fit tyre centres and any relevant skills that match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate candidates who can communicate effectively, so make sure your written communication reflects that!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Swipe Right Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of tyres and routine mechanical work. Being able to discuss specific products or services will show that you're genuinely interested and knowledgeable about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you motivated your team or resolved conflicts, as this will demonstrate your strong people management skills.
✨Communicate Clearly
Practice articulating your thoughts clearly and effectively. Since the role involves dealing with customer enquiries, being able to communicate well will be crucial. Consider doing mock interviews with a friend to refine your responses.
✨Be Ready for Hands-On Questions
Since this is a hands-on workshop role, be prepared to discuss how you would handle specific situations in the workshop. Think about scenarios where you had to make quick decisions or manage stock levels effectively.
